Senior Technical Product Owner

We Impact Lives Through Purpose-Driven Work in A People First Culture

 

Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning. From testing to certification, Ascend Learning products are used by physicians, emergency medical professionals, nurses, allied health professionals, certified personal trainers, financial advisors, skilled trades professionals and insurance brokers.  

 

Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America’s 2025 Greatest Workplaces as well as America’s Best Places to work for Mental Well-Being for 2025.  

 

We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.  

 

WHAT YOU'LL DO

 

The Senior Technical Product Owner (TPO) is the voice of the product and singular role driving CRM business requirements into agile teams. This role is required to serve as a key conduit between business/product objectives and technical execution within the Enterprise Applications space. The purpose of the TPO role is to enable effective and efficient execution of technical product development with a clear understanding of the desired end product to meet internal customer needs, based on well-defined features and user stories.

 

WHERE YOU’LL WORK

 

This position will work a hybrid schedule from one of our office locations in Leawood, KS or Burlington, MA preferred. Remote will be considered within the United States.

 

HOW YOU’LL SPEND YOUR TIME

 

• Create, balance and prioritize feature requests across multiple business groups, ensuring alignment with the core CRM platform roadmap
• Conduct work prioritization and work sequencing and manage sprints and development of new features / products; continuously map back to integrated roadmap milestones to ensure alignment on delivery
• Be a stakeholder in collaboration across multiple teams; act as the key resource between multiple business stakeholders and the engineering team
• Defining and managing platform level features: work closely with engineers to translate business requirements into technical execution plans
• Prioritize and manage backlogs, maintaining a well-prioritized list of features and user stories; use feedback from user engagement to adapt/modify requirements, features, prioritization of features, and product performance
• Create and execute the product roadmap in collaboration with product, technology, and business partners considering the enterprise shared services vision, each business vision, market trends, and vendor roadmaps
• Engage with Technical Product Managers and business stakeholders as needed to gather and understand customer needs and requirements, incorporating feedback into the backlog
• Modify/change product features and requirements in response to new information on markets/customers from Product Managers
• Track and manage product development to ensure alignment with established product requirements and market / user feedback
• Support development teams in refining the backlog during sprint planning by clarifying user stories and setting priorities
• Oversee performance against success criteria, including customer perspective and UAT/OT
• Drive alignment through effective and consistent communication
• Deliver consistent and clear release notes
• Support and drive documentation that supports both the delivery of capabilities that meet customer needs and enables training and implementation of capabilities
• Articulate risk and mitigations early and often
• Drive decision making on tradeoffs through clear understanding of business need, technical options and viable options

 

WHAT YOU'LL NEED

 

• High school diploma or GED required. Bachelor's degree in business administration, information technology, computer science, related field or equivalent experience pref