Field Manager-Retail Data Collections

General Summary:

• Supports Scanscape and Circana’s business through managing collection of causal data in retail stores for your region
• Supervise a team of remotely deployed Field Service Representative (up to 150 part-time employees)
• Manage all FSR field execution delivered at an acceptable to high quality level
• Seek and secure coverage for open stores and store/task outages  
• Participate in the collection set-up review and validation (dry runs) processes and serve as the field collection Subject Matter Expert (SME).
• Support New Hires after their training release
• Manage FSR performance specific to store completion and quality
• Successfully coach FSR performance identified by Regional Manager 
• Deliver against a set of client satisfaction and operational objectives.
• Please note, this is a general description; each role may differ from this basic overview

Supervisory Responsibilities:

• Directly manages employees.
• Field Manager will provide guidelines, limitations, quality and quantity expectations, deadlines and priorities. Additionally, you will provide specific instructions for new, difficult, or unusual assignments.
• Assures that the work completed is accurate and in compliance with company standards.
• Manage: any additional training needed and any other performance issues

Work Requirements:

• Ability to travel by driving across a 3-4 state territories as needed
• Weekend or outside 9a-5p hours may be required
• Able to lift up to 25 pounds, reach 6 feet in the air, and bend/stretch/stoop/stand during scanning time in the store
• Any additional requirements as required by direct manager

Culture, Values and Behaviors:

• As a global community of professionals, we have a passion for turning complexity into clarity, and a belief that the best in each of us makes us 'Unstoppable Together'.
• This rally cry along with our seven core behaviors of:
  •  Seek Clarity
  •  Stay Curious
  •  Own the Outcome
  •  Center on the Client
  •  Be a Challenger
  •  Champion Inclusivity
  • Commit to Each Other

 

These behaviors enable us to be true brand ambassadors, proud of our organization, culture and community.