MSU Field Technician

Established in 1990 by law enforcement professionals Amy and Michael S. Walden, CPP, Walden Security is a privately-held, family-owned and operated company, and has grown to become one of the largest and most respected security services firms in the United States. Headquartered in Chattanooga, Tennessee with over 8,500 employees, Walden Security provides integrated contract security services through physical and virtual guarding to commercial and government clients in all 50 states as well as Washington, D.C., Puerto Rico, The U.S. Virgin Islands, Guam, and The Northern Mariana Islands. Walden Security is also the nation’s largest WBENC-Certified Women’s Business Enterprise specializing in security services, one of the nation’s only security firms with an ISO® 9001:2015 Certified Quality Management System and is a Top 125 Training Apex Award recipient for the last five consecutive years.

We’re a family-owned and operated business, and that’s how we treat our employees: like family — because we know that by taking care of our people, they, in turn, will take better care of our clients.

Right now, we’re seeking inspired, motivated, and customer service-oriented people to add to our team. Walden Security welcomes a diversity of professional backgrounds, and we’ll make sure you have the support and training you need to be successful.

We offer every employee — from executive managers to administrative support to security professionals — unique and generous benefits, as well as opportunities for career growth.

 

Summary: As a vital part of the MSU & Technology Department, this position will provide support to company-wide personnel.

Essential Duties and Responsibilities: 

Must possess excellent communication skills to brief managers on installation progress, read blueprints and follow instructions precisely.
Other duties may be assigned by your manager:
• Must possess excellent communication skills to brief managers on installation progress, read blueprints and follow instructions precisely.
• The MSU Field Technician is responsible for ensuring that all work duties within the Technical Team are coordinated properly and carried out according to established standards.
• Install, diagnose, troubleshoot, repair, and maintain mobile surveillance units, their wiring, and associated system components using basic hand tools (testers, toners, voltmeters, screwdrivers, pliers, etc.) and powers tools (drills, cutters, grinders, etc.)
• Conducts site tours of client sites according to client contracts and policy and procedures.
• Works closely with Management Staff to resolve immediate operational and/or safety concerns and participates in scheduling and operational programs as directed.
• Provide a detailed report of replacement parts needed for repairs.
• Determine material requirements and installation procedures to complete projects.
• Receive work assignments from supervisor, collect tools and materials and transport materials and tools to work site.
• Maintain a clean work and storage area.
• Understand and adhere to all policies and procedures.
• Driver's license requirement and ability or competency in towing trailers as needed.
• Perform other assigned duties.
The Ideal Candidate
If you are an experienced professional who is passionate and ready to take on the challenge of working in a complex, diverse, people-first culture, then you have what it takes to be a successful MSU Field Technician for the Corporate Office. Job requirements include:
• High School Diploma, GED or higher.
• 3 or more years’ experience installing/servicing/programming Access Control, Surveillance, IP Cameras/CCTV, and Alarm Installation
• Class CE Electrical license
• Clean criminal and driving history, drug screening. • Software Knowledge is a bonus! Experience with
Milestone Protect
Avigilon Control Center
Immix Guard Force
TeamSoftware (WinTeam)
MoboHubb
• Able to use a multimeter to troubleshoot a low-voltage DC system.
• Experience assembling or repairing mechanical and electrical components.
• Experience and desire to research and resolve technical issues utilizing manuals or other training materials.
• Be able to determine definitively the difference between a component or configuration issue.
• Write and speak English in a professional manner and collaborate well with others.
• Competent with hand and power tools and lift up to 75 lbs.

EDUCATION AND/OR EXPERIENCE:
• High School Diploma, GED or higher.
• 1 to 3 years’ experience installing/servicing/programming Access Control, Surveillance, IP Cameras/CCTV, Alarm Installation
• Class CE Electrical license
• Clean criminal and driving history, drug screening

•PC Proficient

LANGUAGE SKILLS:
Ability to read,