Executive Assistant - Global SME

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Executive Assistant - Global SME

Who is Mastercard
Mastercard is a global technology company in the payments industry. We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.

Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview
The Global Small & Medium Enterprises (SME) team is looking for an Executive Assistant on a permanent basis supporting our EVP. The ideal candidate must be able to self-direct and work effectively with others at all levels of an organization – team members, senior leaders, and executive management. As the incumbent will be involved in high-level contact and may be exposed to sensitive information, they must demonstrate confidentiality, good business judgment and diplomacy. The ability to function as a team member in a time-compressed, highly dynamic, and ambiguous environment to ensure deliverables are achieved is essential.

Responsibilities
•Phone coverage; scheduling complex meetings, conference calls and Steering Committees; completing travel arrangements; expense reporting; managing purchase orders, maintaining and managing calendars; generating copies; screening mail; ordering supplies and maintaining department records.
•Develop and/or prepare correspondence; memoranda; research; reports; presentations or other assigned documentation in specified software package.
•Routinely handles internal and external inquiries by screening calls, answering questions, and redirecting to appropriate personnel.
•Coordinates logistics for more complex meetings/activities, i.e. internal and external meetings including Distribution Partner and Merchant events and handling ad hoc projects where assigned.
•Uses discretion and care on a regular basis when working with sensitive/confidential data pertaining to the department or mastercard.
•Working in team with other Executive Assistants in the Product & Engineering Business Unit to ensure alignment and operational coverage.

All about you:
In addition to those set out in the Overview, key required skills for success are:
•Must have a solid track record in an administrative role within a professional environment
•Proficient in Word, Excel, PowerPoint and Outlook
•Financial services, bankcard and consulting industries is a plus
•Attention to detail with excellent written and verbal communication skills
•Demonstrate ability to manage time and multiple commitments
•Strong decision-making and problem solving skills
•Excellent interpersonal and written/verbal communications skills
•Assignments require incumbent to apply knowledge and skills to routinely resolve complex administrative problems independently or with others.
•Assignments required the use of judgment to develop, modify and adapt procedures in order to most effectively meet demands of given situations

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any m