Sr. Manager, Deployment & Project Management

Sr. Manager, Deployment & Project Management

Job Purpose:

This position will partner with, using a consultative approach, a variety of department leaders on developing change management approaches to enable adoption of behaviors associated with new: products, equipment, processes, and tools used in our Bakery Cafes. Achieving the desired outcomes of each project, defined by the project owner, will be the measure of success in this position.

Duties & Responsibilities:

• Develop, design & lead solutions for projects and initiatives, that require new process’s, to realize the intended business outcomes: conduct analysis, define objectives, design end to end plan(s).
• Act as the Project Manager on projects that impact cafe operations. These projects may include new items on the menu or categories, new equipment, new systems, etc.
• Design and strategize the deployment plan that incorporate effective methods to achieve desired outcomes
• Design, create and iterate project resources, for a variety of audiences, as the project moves through the development phases of testing
• Develop the testing and validation of training approaches with focus on evaluation, business analytics, and measurement methods
• Collaborate and lead cross collaborative teams: appropriate assets of time/budget/resources, and best pathways for delivering/defining how projects and initiatives will be implemented (include as part of each project plan)
• Develop and manage timeline of the project management deliverables proactively
• Accurately project initiative costs for each project
• Demonstrate fiscal responsibility by managing personal expenses within budget

Things You’ll Need to Be Great At:

• Being a subject matter expert on projects and initiatives that require change in our processes or culture
• A lead tactician on how to support café operations from introduction to steady state
• Solving challenges that help convert complicated issues into simple solutions
• Communicating, collaborating, and negotiating with diverse cross-functional teams
• Ensuring our validation and reinforcement approaches help drive commitment and results
• Leading through The Panera Way Values & Behaviors

Qualifications (Education & Experience):

• Experienced in developing training programs and materials that enable operational changes
• Bachelor’s Degree related experience in change management, behavioral science, or project management 5+ years working in the restaurant/retail industry or similar experience
• Strong computer skills and experience with Microsoft Office Suite
• Excellent written and verbal communication skills, particularly technical writing.
• Possess superior organizational and time management skills
• Able to work autonomously and manage to a deadline with appropriate urgency

Working Conditions:

• This position will be based in our Boston Support Center.
• Travel is up to 75%
   

Physical Requirements:

• While performing this job, the incumbent is regularly required to stand, sit, talk, hear, & use hands and fingers to operate keyboards

Direct Reports:

• This position will have 0 direct reports.

Competitive Pay $92,055 - $110,466 annually

The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Newton Support Center