Sr. Identity & Security Program Manager

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
 

We are currently seeking an experienced Sr. Identity & Security Program Manager for the UMG Global Technology and Infrastructure team. Utilizing best practices and an ITIL approach, the Business Operations Manager will provide guidance and support across Infrastructure and Operation team. The program manager will oversee the execution of our identity strategy, and assist in delivering innovative IAM solutions across Access Management, Federation, SSO, MFA, and Directory Services.  

You will need to have a proactive mindset to develop efficient goals across all functions to ensure a continuous high level of service is met. Will require taking an active role in meeting with leaders to understand requirements and insure collaboration across all team functions. As a manager in this role, you must have topnotch organizational and program management skills. 

Job Functions: 

• Ensure all team identity goals and milestones are tracked and updated accordingly. 

• Organize and facilitate productive meetings at all levels from engineering staff standup meetings to executive briefings. 

• Communicate project updates and changes through collaborative tools such as Monday.com and Microsoft Teams.  

• Manage and maintain project documentation and schedule. 

• Provide guidance across all team’s functions to ensure progress towards goals and milestones. 

• Serve as the team’s liaison to other Global IT teams when support is requested. 

• Willing to work flexible hours to attend meetings supporting teams across the globe. 

• Partner with Global Security Office (GSO) to ensure alignment with overall security strategy.  

• Drive automation for repeatable processes. 

• Implement AI to reduce toil in daily tasks.  

Job Requirements: 

Essential Qualifications 

• Highly efficient in prioritizing, organizing, and delivering responsibilities.  

• Willingness to learn and adapt in a fast-moving environment.  

• Ability to work on own initiative while tracking goals and milestones across multiple teams.  

• Self-reliant with ability to work independently and drive project success within a team  

• Excellent communication skills.  

• Strong leadership and interpersonal skills.  

• Excellent time management and organization.   

• A minimum of five years of experience in the IT industry with at least three years directly working in a program management position with similar responsibilities.   

• Thorough knowledge of IT operations, information technology best practices, and industry trends.  

• Proven ability to work effectively within and across diverse g