Sr. Manager of Consumer Insights - 6-month temporary contract

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About MetagenicsMetagenics believes in helping people live happier, healthier lives by realizing their genetic potential. It’s why, when we defined Metagenics’ Mission, Values, and Vision, we started with our company’s own DNA. United by purpose and core values (Integrity, Authenticity, Respect, Diversity & Inclusion and Healthy & Happiness) the Metagenics’ team is dedicated to providing effective nutritional products and solutions, for healthcare professionals.People Culture FirstWe believe the way we do business is as important as the business we do; that a company in the nourishment business should nourish its people, too. So, we incorporated healthy, sustainable care into every dimension of our culture. Our diverse and expansive team are a prime example of the power of a people-first approach. We know first-hand, when an organization prioritizes internal growth and fosters empathy, its people come together to set an example of what the world can become.

 

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The Role

 

*Please note – this is estimated to be a 6-month, temporary contract role 

 

As a Consultant of Consumer and Customer Insights, you will work closely with cross-functional partners in marketing, digital operations, and innovation (among other functions) to help provide inputs and strategically guide decision making based on a deep understanding of the consumer and HCP (health care professional).  

 

Key Responsibilities

• Lead and independently manage various qualitative, quantitative, secondary, and synthesis insights projects, from initial inception and request to final deliverable and implementation both domestically with some global research potentially in scope.  
• Act as a strategic thought partner to support multiple functions within the business across key business needs includes (but not limited to): Equity, category growth/understanding, innovation, communication, trends, test and learn, customer experience, drivers/barriers, decision journeys, etc. 
• Build and maintain relationships with external vendors and effectively collaborate with them to successfully complete and deliver insights projects.  
• Help manage an all-inclusive market research community, driving agile, holistic understanding of the consumer and HCP 
• Help manage and leverage data resources, subscriptions and tools.  
• A strong communicator and collaborator. Work effectively with all members of the organization, from individual contributors to top execs. 
• Comfortable working independently as an individual contributor 
• Highly analytical and strategic. Your problem-solving skills are unparalleled. You love digging into data for hidden connections and patterns and know how to balance analytical rigor with practicality and actionability 
• Quick on your feet!  When problems arise, you reliably produce responses and solutions. 
• Passionate and proactive about driving an insights culture.  
• Embrace a test and learn, progress over perfection mindset. 
• No issue with prioritization and time management - both the big picture and in terms of your own time 
• Open minded, embrace ambiguity, building from the ground up and paving the way for new thinking. 
• Open to exploring, adopting and implementing new practices/processes within organization. Looking to continuously evolve the function. 

What success looks like:  

• Cross functional strategic partner that elevates Insights as a function within the organization including democratizing insights to elevate the Consumer and HCP voice within the business. 
• Successfully execute insights projects based on the objectives and needs of the business and helping to implement and drive action around those insights. 
• Successfully connect the dots across multiple sources to uncover powerful insights and identify growth opportunities across the business 
• Become a trusted thought partner. 
• Partner with Consumer Insights teammates to connect dots across our insights 
• Identify key required learning and data (internal and external) gap needs that will drive key business goals 

Basic Requirements

• Years of Related Professional Experience: 8+ years in consumer insights or research role preferred. 
• We’d love to hear from those:  
• With a breadth of research experience, methodological understanding and background managing both quantitative and qualitative research –client-side experience.  
• Has independently led end to end research. This includes getting to the root of question at hand, scoping with vendor, executing and reporting with action led recommendations. 
• Have strong research experi