National Account Director, Customer Solutions- J&J Medtech

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

MedTech Sales

Job Sub Function:

Key Account Management – MedTech (No Commission)

Job Category:

Professional

All Job Posting Locations:

Arizona (Any City), California (Any City), Colorado (Any City), Irvine, California, United States of America, Texas (Any City), Washington (Any City)

Job Description:

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

This is a remote role available in multiple cities within the states of Texas, Arizona, Colorado, California or Washington. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application.

At Johnson & Johnson, we are committed to fostering an inclusive environment where talent and passion thrive. We are seeking a dedicated National Account Director (NAD) to take strategic leadership over our largest health systems across the Western U.S., with preferred locations in Texas, Arizona, Colorado, California, or Washington—within forty miles of a major airport.

This role reports to the Area Vice President of National Accounts and acts as the company’s quarterback, representing all three MedTech business units—Surgery, Orthopedics, and Electrophysiology—and developing enterprise-wide strategies that make a real difference in patient care and organizational success.

We are the world's most broadly-based manufacturer of Pharmaceutical and MedTech products, committed to providing high-quality, scientifically sound solutions that heal, cure, and improve quality of life. Our ambition is to work together to shape innovative approaches that benefit patients, our communities, and our organization.

In this vital role, we will build and deepen long-term strategic relationships within major National Health Systems, serving as the primary point of contact to promote both immediate and sustained account growth. We will focus on developing genuine, positive relationships with key decision-makers, including supply chain leaders, value analysis committees, peri-operative teams, and other influential groups—collaboratively crafting system-wide product decisions that serve all stakeholders. We will develop and implement innovative IDN strategies to accelerate key performance metrics such as revenue growth, improved pricing, new product launches, and digital capital positioning, ensuring that our efforts align with our shared mission.

We will work together to coordinate with account teams and aligned business partners across the Field Sales Organization (FSO), fostering a team-oriented process that drives shared success. We take ownership of contract management activities—guiding RFPs, renewals, deal creation, and ensuring smooth performance and compliance—while expanding access to key product categories and introducing new innovations aligned with JJMT’s strategic goals.

As an Account Team leader, we will align efforts toward broader enterprise objectives, working closely with business unit leaders, as well as national and regional (GPO) account teams. Our strategic approach will include designing contract strategies and pricing across multiple platforms and product lines, including multi-