Manager, Transportation Systems

As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:

• Write Your Career Story.  Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
• Experience Global Impact and Global Connection.  At ShipBob we benefit from diverse cultures and perspectives in service of the global community.
• Grow With An Ownership Mindset. We believe that great innovation comes from great transparency.  We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.

Title: Manager, Transportation Systems 

Location: Remote in these states: AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI 

Role Description: 

The Manager, Transportation Systems at ShipBob will be responsible for developing and executing a network configuration strategy that will influence the outcomes of millions of shipments and the largest cost center in our P&L. This role will work closely with Transportation Procurement, Finance, Forecasting, Operations, Network Strategy, and Product/Tech teams to ensure that every package flows through an “optimal” path that meets customer expectations while minimizing cost. This person will be successful through an expert-level understanding of our order and transportation management technology and building scalable, resilient mechanisms that will scale with our continued growth. 

What you’ll do: 

• Deliver ShipBob’s transit time, cost, and quality goals through a robust and dynamic configuration strategy.  
• Create clear standard operating procedures that will limit volume to under-performing carriers, maintain volume share targets tied to financial incentives, and protect against customer or merchant-facing issues such as label failures or stuck orders.  
• Partner closely with Forecasting and Network Strategy to create aligned volume plans that meet our cost and quality goals.  
• Support carrier and middle mile lane launches through the development and publication of robust, cross functional plans.  
• Develop and maintain a “single source of truth” for key configuration inputs including transit times, critical pull times, operating clocks, and capacity configurations.  
• Own reporting tied to carrier volume share actuals versus plan, reasons for lost attainment by optimal carriers, and volume caps for under-performing carriers by ZIP5.  
• Partner with Product and Technology teams to improve order allocation and carrier assignment as well as create new decision dimensions/criteria that improve customer experience or reduce cost.   
• Other duties/responsibilities as necessary. 

What you’ll bring to the table: 

• Bachelor’s Degree in Logistics/Supply Chain, Engineering, or Business Management. 
• 3+ years in Information Systems / Business Analyst / Analytics roles in a logistics or transportation organization 
• Strong data management and modelling skills (Excel, SQL, Python) 
• Direct experience with transportation technology and volume planning 
• 3+ years of experience working with various cross functional teams locally and globally. 
• Project management experience in the development, implementation, and management of various size projects.  

Classification: Exempt 

Reports to: Sr. Director, Transportation 

Perks & Benefits: 

• Medical, Dental, Vision & Basic Life Insurance 
• Paid Maternity/Parental Leave Program 
• Flexible Time Off Program 
• Paid Sick Leave and Paid Emergency Leave 
• Floating Holidays (2 days/year)