CISO Security Platform Engineer – SRE

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Join us as a Site Reliability Engineer (SRE) and embark on an exciting journey of ensuring reliability, resiliency, and innovation in our information systems and ecosystems. As an SRE at Kyndryl, you'll be at the forefront of driving continuous improvement and delivering exceptional service to our customers. 

Your role goes beyond traditional engineering, as you'll have the opportunity to analyze business needs, tackle complex problems, and provide strategic advice and designs. You'll be involved in every stage of the software lifecycle, from building and testing to deploying changes and maintaining robust systems.

We're looking for a true visionary who can think strategically and help shape the future of our services. Your expertise in building trusted relationships with customers and partnering with them for success will be instrumental in driving our growth.

As an SRE, you'll have the unique opportunity to work on end-to-end services, spanning customer sites and platforms. Collaboration and proactivity are key as you work alongside a talented team of professionals, eager to make a difference. You'll embrace an entrepreneurial mindset, taking ownership of your responsibilities and constantly seeking innovative solutions.

With an unwavering focus on quality, robustness, and security, you'll be a driving force in implementing cutting-edge tools that enhance our operations, improve reliability, and gather valuable feedback on our platforms. Your ability to identify and mitigate common operational issues will play a crucial role in delivering seamless experiences to our customers.

If you're passionate about pushing the boundaries of technology, thrive in a collaborative environment, and are motivated by the opportunity to shape the future of reliability engineering, then we want to hear from you. Join our team and be part of a dynamic and forward-thinking organization that values innovation and excellence in everything we do.

Your Future at Kyndryl
Kyndryl has a global footprint, which means that as a Site Reliability Engineer at Kyndryl you will have opportunities to work on projects and collaborate with colleagues from around the world. This role is dynamic and influential – offering a wide range of professional and personal growth opportunities that you won’t find anywhere else.

 

Primary Job Responsibilities  

• Be a responder of the SRE on-call rotation (PagerDuty) to respond to incidents that impact service availability. 

• Prevent incidents from happening again through blameless postmortems. 

• Manage infrastructure on Azure and AWS 

• Using IaC tools including Terraform and Ansible 

• Build monitoring that alerts on symptoms before they become outages. 

• Document every action so your findings turn into repeatable actions and then into automation. 

• Improve operational processes (such as deployments and upgrades) to make them as simple and streamlined as possible. 

• Design, build and maintain core infrastructure that enables scaling to many terabytes of data. 

• Debug production issues across all services and levels of the stack. 

• Plan the growth of our infrastructure. 

• Think about systems: edge cases, failure modes, behaviors, specific implementations. 

• Remain current and up to date with emerging technologies, business requirements and enhancements & develop proposals for changes that may be required. 

• Execute creation and maintenance of architectural documentation. 

• Assist/engage other system owners and project development teams that have integration requirements with the various other enterprise security systems. 

• Assist/engage other engineering teams for problem determination of incidents. 

• Provide expert advice to the Security Technical Design Authority. 

• Act in accordance with and be an advocate for Core Values (Respect, Collaboration, Accountability, and Transparency). 

• Be highly motivated with a strong desire to obtain a deep understanding of the supported environments and integrations. Possess the ability to work independently and as part of a team to research/resolve technical issues and develop quality solutions. 

• Professionally evolve and inspire others to do the same. 

• Work is generally done in a remote home office. 

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