FSO - Technology Consulting - Life Insurance - Technology Transformation Strategy - Senior Manager

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FSO – Consulting – Tech Consulting – TSD – Life Insurance-Sales Performance Management - Technology Strategy – Senior Manager

 

EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry – the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!

 

The opportunity

Our Life Insurance Transformation practice is currently hiring for a Senior Manager for our Sales Performance Management (SPM) team to help our insurance clients optimize their producer management and commissions/ compensation effectiveness through a combination of technology, strategy, and process improvements. This role will focus on transforming SPM operations, and distribution, with a particular focus on helping clients drive measurable results from their agent workforce.  In this position, you will have the opportunity to advise clients on their sales performance management strategies, design compensation models, and drive the adoption of best-in-class SPM tools and technologies.   You will work alongside clients to solve their most complex sales performance challenges, gaining exposure to cutting-edge tools and techniques, as well as a variety of industries and business models. There are also opportunities to collaborate with leading technology platforms in shaping their roadmap and supporting client implementations.

 

This role offers the exciting opportunity to build and manage the delivery of technology transformation projects and programs, aligning with organizational strategy to achieve desired outcomes. You will provide assurance to leadership by managing timelines, costs, and quality, and lead both technical and non-technical project teams in the development and implementation of technology solutions and/or infrastructure. Specializing in project and program delivery methods, including Agile and waterfall, you will coach others on relevant processes, tools, techniques, and enabling technologies, proposing solutions to technical constraints and anticipating bottlenecks in the system development cycle.

 

Your key responsibilities

In this pivotal role, you will be responsible for the effective management and delivery of complex processes, solutions, and/or projects, maintaining focus on quality and risk management while navigating operational and organizational dynamics. This includes:

• Lead business development efforts and participate in pursuits, proposal writing, and client presentations in the Sales Performance Management space.
• Build deep connections with SPM solution providers and clients to drive growth of EY’s SPM practice.
• Provide thought leadership in producer management and compensation in Insurance helping redesign and consolidate compensation structures for Insurance clients.
• Lead large, multi-phase Sales Performance Management (SPM) transformation projects, managing client expectations, building project teams, and overseeing scope, risks, budget, and timelines.
• Advise clients on the design and implementation of SPM strategies, processes, systems, and technology solutions, aligning these with business objectives and goals.