Senior Director, Organization Performance & Change Leadership

Gold Coast Health Plan will not sponsor applicants for work visas.

The pay range above represents the minimum and maximum rate for this position in California. Factors that may be used to determine where newly hired employees will be placed in the pay range include the employee specific skills and qualifications, relevant years of experience and comparison to other employees already in this role. Most often, a newly hired employee will be placed below the midpoint of the range. Salary range will vary for remote positions outside of California and future increases will be based on the pay band for the city and state you reside in.

POSITION SUMMARY

The Senior Director, Organization Performance and Change Leadership is responsible for driving strategic business initiatives from development through successful execution under the guidance of executive and functional leadership.  This role is critical in leading strategic change and ensuring the alignment and achievement of GCHP’s organization goals. The ideal candidate will possess strong leadership skills, a strategic mindset, and the ability to foster collaboration across all levels of the organization. This leader will 1) provide oversight and management of the Gold Coast Health Plan Strategy and Organization Performance cycle 2) develop and operationalize goals/portfolio tracking process for Leadership and the entire organization; 3) lead leadership team process into an interactive cross-functional Operating Committee from which performance is tracked and managed; 4) provide coaching and support to leadership team on the management of the Operating Committee and as cross-functional leaders driving coordination, collaboration and integration in the achievement of organization goals, 5) lead key change management strategies for key initiatives, focused on the adoption of new business processes, new technologies and team structures and 6) lead Business Process Improvements across the organization. The objective of this role is to provide GCHP with change leadership consulting, support and facilitation for strategic planning process, organization goal achievement, and key strategic initiatives (ie, D-SNP, Workday, and Operations of the Future as a few examples). 

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statements

•    Partner with Strategy, Innovation, Finance and PMO lead and oversee strategic business initiatives from development through successful execution under the guidance of leadership and departmental heads.  This includes providing oversight and management of the Strategy and Organization Performance cycle and related governance.   

•    Assist the executive team members to determine and prioritize business strategies 

•    Lead Business Process Improvements, aligned with strategies / projects to enhance the effectiveness of the organization.    This includes partnering with business leads to establish the best end-to-end process to more effectively “scale” operations

•    Assist and communicate with executives in decision-making, program management, and initiative implementation

•    Partners with GCHP leadership team, project teams and other members of the business as required, in the delivery of the following items: 

     o    Develop and operationalize goals/portfolio tracking process for leadership and the entire organization. 

     o    Lead leadership team meetings into an engaged cross-functional Operating Committee from which we track and manage performance 

     o    Provide coaching and support to leadership team in the management of the Operating Committee and as cross-functional leaders driving coordination, collaboration, and integration in the achievement of organization goals

•    Organization Design and Performance Improvement: Partner with GCHP internal resources to create nimble and responsive organizations through the creation of integrated organization designs that support urgent business needs as well as longer-term strategies.

     o    Facilitate key strategic meetings and initiatives.

     o    Facilitate the building of strategic plans as well support organizations in alignment with organization wide initiatives.

     o    Delineate roles and responsibilities, governance, and effectively integrating