Client Executive

eSkillz is passionate about empowering people through personalized, people-first technology solutions. We transform learning and talent management platforms into tools that are easy to use, visually align with customer brands, and support real learning outcomes. From software evaluation to implementation, custom app development, and day-to-day administration, we tailor every solution to help solve unique challenges. By simplifying technology and enhancing usability, we deliver solutions to help our customers maximize their tech and their talent. 

About the Role:

eSkillz is looking for a Client Executive to enhance our Business Development team. You will be responsible for both Inbound and Outbound sales prospecting activities, as described below. Additionally, each Client Executive (CE) is specifically assigned to a line of business and/or solution that you will be responsible for overseeing existing eSkillz customer reorder activity, fostering relationships within the LMS/TM partner organization, and working opportunities for your assigned line of business solution through the sales cycle to close new business and generate additional sales bookings.

Outbound sales activities include proactively reaching out to potential customers through cold calling, emailing, and social selling.  The aim is to establish new relationships and effectively communicate the value of eSkillz solutions as we build our sales pipeline for our most profitable solutions. In contrast, inbound sales activities originate from eSkillz and our partner marketing programs, as well as established relationships within the eSkillz customer base, within our LMS/TM partner organizations’ sales & services team(s), and/or independent HR consultants with whom we collaborate in the pursuit of new business.

As a CE at eSkillz, your role will involve finding, cultivating, and creating new customers. We are building our sales processes, developing resources, and improving reporting & analytics capabilities.  We are actively maturing our go to market function while upskilling our entire revenue team. Our goal is to establish a Revenue Generation function characterized by a “winning” attitude, a strong sense of urgency, and a passion for sales.

As a member of our Business Development team, you’ll collaborate with leadership to align and prioritize your sales efforts with our annual Sales Booking targets. As a vital part of our expanding revenue generation pillar, you’ll have the opportunity to help shape processes and build pipelines to support our growth goals. We believe in promotion from within and transparency on career paths that will allow you to grow in your sales profession.

What you'll do:

· Attend Business Development, pipeline/forecast, and relevant partner specific internal team meetings.

· Develop and strengthen relationships with LMS/TM partner by educating their sales and customer success teams, enabling them to identify opportunities within their customer base and ensure eSkillz is top of mind.

· Contribute to the ideation and execution of eSkillz solution-specific marketing campaigns and events to boost lead volume.

· Follow up promptly with all inbound leads, prospect communication, and customer inquiries.

· Develop prospecting outreach plans to research, prioritize and actively engage target accounts, partnering cross functionally within eSkillz for insight and support.

· Utilize all available resources – including Salesforce, external sources (e.g. social media, news alerts, etc.), and market analysis tools – to strategically identify and contact targets for applicable eSkillz solutions.

· Conduct targeted and non-targeted account prospecting and qualification via the phone.

· Leverage social media and networking (personal and company) to establish connections within target accounts.

· Demonstrate creativity in prospecting efforts through things like video messaging, social selling, research, and tailored emails for personalized communication to contacts.

· Source new business via outbound calls, following the appropriate sales cadence and coordinating follow-up d