Health Service Administrator

Company Description

International Health and Medical Services delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International Health and Medical Services headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. 

Job Description

This position is contingent on contract award. 

International Health and Medical Services is looking for an experienced Health Service Administrator to oversee the delivery of healthcare services, ensuring compliance with regulations, and managing the health needs of patients to promote overall well-being and safety. This role involves coordinating between healthcare staff, patients, and facility management to maintain efficient operations and advocate for appropriate medical care.

Key Responsibilities

• Serves as the Responsible Health Authority (RHA), overseeing the day-to-day operations of the healthcare services mission within the facility.  
• Ensure the organization and delivery of health care in the facility maintains compliance with all applicable policies, accreditation standards, laws, and regulations.  
• Collaborates with the Clinical Director and Nurse Manager, as a function of the Triad of leadership, to establish necessary processes and procedures ensuring provision of consistent high-quality standards of care are equally accessible by all patients.  
• Serves as the final approving authority for the facility schedule to support the mission.  
• Maintains a collaborative working relationship with client and outside agencies as applicable. 
• Performs supervisory responsibilities to include, training and mentoring of the Assistant Health Services Administrator (AHSA) and Facility Healthcare Program Manager (FHPM).  
• Provides administrative supervision to government employees within their rating chain and manages personnel issues, and potential resolutions when applicable.  
• Addresses all other government personal issues through their respective supervisory chain of command. Maintains full responsibility for planning, directing, organizing, coordinating, and controlling overall administrative operations through supporting managers who possess technical expertise in their respective areas.  
• Collaborates with the RHSA and Chief of Health Operations regarding complex personnel and operational issues, providing potential resolutions.  
• Employs high level judgment, analysis and decision-making skills when delegating tasks and responsibilities to the multidisciplinary workforce.  
• Provides program direction to supporting managers in various administrative areas for necessary mission accomplishment and accreditation standards. 
• Serves as Government Technical Monitor for all contracted services at the facility, to include personnel/staffing services, translation services, laboratory services, biological and hazardous waste disposal services, air management services, medical and dental equipment inspection and recalibration services, radiology services.  
• Monitors on-site contracts to ensure services rendered are consistent with the contract.  
• Reviews all invoices and vouchers for accuracy in a timely manner in accordance with the Prompt Payment Act. Identifies and addresses discrepancies prior to validation.  
• Collaborates with the headquarters contracting officer representative (COR) to ensure compliance with Federal Acquisition Regulations (FAR) policy for purchasing and procurement, and appropriate implementations of all contracts. 
• Administer and monitor policies and procedures and identified objectives of all programs established by client to include staffing, training, records management, clinical