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Lead Residential Direct Care Professional - ITTC Girls (3rd shift)
Waterford Country SchoolMain Campus Quaker Hill - Quaker Hill, CT, 06375, United Statesfull_timeVerifiedPosted 5 Sept 2025
💰 $64,000/yr($46,000/yr – $64,000/yr)
About the role
Job Details
Job Location Main Campus Quaker Hill - Quaker Hill, CTPosition Type Full TimeEducation Level NoneSalary Range $23.43 - $32.31 HourlyTravel Percentage NoneJob Shift DayJob Category Nonprofit - Social ServicesDescription
Competencies:
- Initiative
- Empathy
- Self-Reflection & Growth
- Time Management
- Conflict Resolution & De-escalation
- Effective Communication
- Organization Skills
- Supervisory Skills
Basic Function:
Interaction with and direct supervision of residents in the assigned Intensive Transitional Treatment Center in accordance with state, agency, and departmental guidelines. Perform duties as shift supervisor in the absence of the shift supervisor.
*Per the Department of Children and Families, all direct care staff working in ITTCs are required to maintain a Medication Administration Certification and both a TCI De-escalation Techniques (Part A) and TCI Physical Intervention Techniques (Part B) Certification.
Duties and Responsibilities:
- Supervise, counsel, train, orient, and evaluate all children under their supervision.
- Ensure an appropriate environment where safety and security are maintained for all residents.
- Take immediate corrective action as necessary and report all deficiencies in health standards, safety standards, and general housekeeping standards to the shift supervisor Assistant Director or Director of ITTC.
- Ensure the basic needs of the residents assigned to their care are met. These needs include personal hygiene, nutrition and personal comfort items, such as clothing, and living conditions.
- Supervise all aspects of daily routines, to include meals, wake-up and bedtime, showers, recreational activities, etc.
- Ensure supervision of students is in accordance with the ITTC Behavioral/Incentive Program and procedures.
- Respond in accordance with agency and ITTC procedures to situations which require physical and/or emotional intervention with the residents.
- Respond in accordance with agency and ITTC procedures to all emergency situations, i.e., medical, fire, police intervention, etc.
- Follow guidelines, as prescribed by the health clinic and other medical professionals, for the medical care of residents.
- Maintain all necessary documentation including logbooks, incident reports, use physical intervention forms, checklists, etc.
- Develop and coordinate recreation activities.
- Attend and provide input to ITTC team meetings to assist in the development of treatment plans.
- Perform duties as shift supervisor in the absence of the shift supervisor.
- Allow no residents out of their unit after 11:00 pm unless previously authorized by the Program Director or the Cottage Supervisor. - Be aware of all residents whereabouts and well-being during the scheduled shift, communicating with charge staff or admin on call
- Remain awake at all times and remain on grounds in their assigned areas.
- Complete a thorough check of all areas of the living unit and grounds check around each living unit to which the staff member is assigned, every hour. - Complete facility security and safety checks as assigned.
- Complete the hourly count by directly verifying visually the presence of each child. - Complete 30 minute checks and prn checks nightly, verifying the presence (though viewing either the face, hand, arm, leg, or foot of each youth) and document the completed checks in the log book.
- Do laundry and other basic cleaning for the unit as assigned. - Complete household and administrative tasks that support the daily operations of the living unit, including but limited to laundry, sweeping, mopping, disinfecting bathrooms, kitchen up-keep, filing, and completion of MARS if med certified.
- Administer a training program for entry level personnel, as developed by the shift supervisor.
- Administer medications to residents according to established procedures and maintain State Certifications.
- Maintain knowledge of and follow Agency policies and procedures as contained in the WCS Personnel Handbook, WCS Procedure Manual, and departmental manuals.
- Function as a positive role model for all students and staff at the Waterford Country School.
- Maintain an awareness of and sensitivity to the cul
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