Senior Director, Product Management, Engagement & Core Experiences
KrakenAbout the role
Building the Future of Crypto
Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.
What makes us different?
Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.
Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission.
As a fully remote company, we have Krakenites in 60+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Kraken NFT, and Kraken Futures.
Become a Krakenite and build the future of crypto!
Proof of work
The team
Reporting into Gilles BianRosa (COO & CPO), the Product team at Kraken is responsible for driving the continuous development and enhancement of the company’s global platform, ensuring that a seamless and innovative experience is accessible for customers worldwide. The team is dedicated to delivering cutting-edge solutions that further Kraken’s mission, while maintaining the highest standards of security and reliability.
Kraken’s Product domain leaders sit in augmented product leadership roles. They are fully responsible for the outcomes of their domains and play an essential role in the success of Kraken’s core business strategy. Domain leaders build and lead product squads to support their business and financial outcomes (revenue, growth, engagement, etc.) and operate as key cross-functional partners to Kraken’s marketing, legal, and compliance teams.
As the Engagement & Core Experiences domain leader, you will be responsible for ensuring that Kraken’s clients have a seamless experience across all key features on the platform by which user engagement is supported. Your team will ensure the consistent, little delights that exist throughout the Kraken experience and that keep clients coming back for more. As a result, there is constant intersectionality between Engagement & Core Experiences and all other product domains, making intra and cross-functional collaboration essential to success.
The opportunity
Oversee the the development of the overall product strategy, product roadmap, business plan and outcomes for the Engagement & Core Experiences domain at Kraken
Report directly into the Chief Operating Officer/Chief Product Officer, with direct exposure to other C-level executives and broader Kraken leadership
Responsible for 10 cross functional squads, with a direct reporting line of 10+ people on day one. This team will continue to grow, and it is expected that this leader will attract best-in-class talent, while fostering a high-performing, collaborative team culture
Responsible for key business KPIs and accountable for intra-domain resource prioritization
Act as a sponsor for domain business cases, including M&A and business development initiatives
Partner with cross-functional stakeholders (e.g. geos, marketing) to ensure product-market fit
Accountable for the regulatory compliance of any new product design within the Engagement & Core Experiences domain
Work closely with
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