We anticipate the application window for this opening will close on - 1 Jun 2026

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

This position has the responsibility and authority to drive, create and deliver technical documentation for global field service employees. This individual will be primarily responsible for creating and delivering the service manuals and other technical instructions for Cardiac Ablation products to give employees the technical information required to troubleshoot, repair, and maintain products in these businesses.

At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We’re working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary.

         

         

Responsibilities may include the following and other duties may be assigned.

• Plans, develops, writes, and edits detailed technical instructions for Service & Repair technicians
• Produces PDF and HTML/web-based publications using a variety of tools
• Conducts interviews with various users, subject matter experts and technical staff to gather data for documentation
• Researches and translates technical information into procedures and other information for highly technical and less technical audiences
• May document engineering processes and specifications
• Recommends formats responsive to technical and user requirements
• Produces products that conform to company documentation and quality assurance standards

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Must Have: Minimum Requirements  

To be considered for this role, please ensure the minimum requirements are evident in your applicant profile.  

• Bachelor’s degree required.
• Minimum of 4 years of relevant experience, or advanced degree with a minimum of 2 years relevant experience

Nice to Have

• Bachelor's degree in Technical Writing or Engineering preferred
• Experience working in a regulated environment, preferably in medical device
• Comfortable working with topic-based authoring in a content management system, specifically MadCap Flare
• Experience writing materials for Service & Repair for medical equipment
• • Able to work in the Adobe Creative Suite applications and Adobe FrameMaker
• • Expertise in Microsoft Office applications
• • Familiarity with Product Lifecycle Management systems such as Agile or Windchill

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued.

Benefits & Compensation
 

Medtronic offers a competitive Salary and flex