Program Manager, Enterprise Technology

About the Role:

The New York Times is seeking a Program Manager to help lead and evolve the foundational technology that powers how work gets done across the company. Enterprise Technology is responsible for the core platforms, infrastructure, and tools that support our people and business operations — from HR and Finance to the newsroom and beyond. You will partner with leaders across Technology, Cybersecurity, and the business to create solutions that enable our mission of independent journalism.

This is a hybrid role based in our New York City office, reporting to the Senior Program Manager, Enterprise Technology. You can typically expect to come into the office 3 days per week.

 

Responsibilities:

• Program Leadership: Partner with stakeholders, team members, and leadership to manage a complex mix of projects from initiation to closedown. Prioritization of competing interests is important. Ensure teams understand expectations for the project.

• Communication: Run meetings and outline takeaways and assigned tasks. Develop summary status reports for leadership at an appropriate granularity. Be able to speak to a reasonable technical depth regarding project work, not as an expert, but as a facilitator.

• Contribution to Deliverables: Identify areas on the project where it's possible to contribute more directly to outcomes. Some examples could include performing initial testing of new systems, drafting documentation, evaluating user requests during launch, or generating process flow diagrams.

• Collaboration: Help develop relationships among the team and their stakeholders. Work with other departments outside of Enterprise Tech. Understand the differing needs of groups of stakeholders and advocate for them.

• Escalation: Identification of risks and issues of understanding brought by others. Determine with the project team what parties need informing, develop mitigation plans, and track problems until complete resolution.

• Continuous Improvement: Identify areas of opportunity for improvement, pain points, or other challenges within Enterprise Tech. Propose potential solutions. Following projects, perform closing ceremonies like retrospectives to highlight areas to improve on.

• Analytics: Able to create project metrics that reflect the picture of status. Can derive milestones from a work breakdown and work with teams to provide estimates on completion.

• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

 

Basic Qualifications:

• 5+ years experience managing technical projects including multiple simultaneous projects of different sizes and impacts

• Experience with Agile and waterfall development practices and specifically with Jira and other project management tools

• Comfortable managing large meetings and keeping a group on topic

• Translate technical concepts to non-technical partners

 

Preferred Qualifications:

 

#LI-Hybrid
REQ-020440

 

Additional Compensation and Benefits:

For roles in the U.S., dependent on your role, you may be eligible for variable pay, such as an annual bonus and restricted stock. Benefits may include medical, dental and vision benefits, Flexible Spending Accounts (F.S.A.s), a company-matching 401(k) plan, employee stock purchase plan, paid vacation, paid sick days, paid parental leave, tuition reimbursement and professional development programs.

 

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