Enterprise WAN Transport Operations Technician

Enterprise WAN Transport Operations Technician

Job Category: Engineering and Technical Support

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 25%

Type of Travel: Continental US

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The Opportunity:

• CACI has an exciting and immediate opportunity for Enterprise WAN Transport Operations Technicians to support the USAF Network Operations Security Center (NOSC). This position works at the customer on-site Tier 3 support location at Shaw Air Force Base in South Carolina. This is a shift work position in a work center providing 24x7x365 support.

• Shaw AFB is conveniently located. A 2-hour drive to the north gets you to Charlotte, NC, to the east is Myrtle Beach, and Charleston, SC is to the south. You’ll have access to big city excitement in Columbia, SC, or a quiet beach walk or small-town Southern hospitality.

• If you want to use your skills to support national security, then this is the job for you. You’ll get to experience leading edge technology as you help the organization sustain and defend the networks our Air Force warfighters use in the CENTCOM theater. From a career perspective, this program provides you the opportunity for upward or lateral mobility to apply your expertise in other disciplines.

Responsibilities:

• Troubleshoot and develop solutions with LAN/WAN protocols such as BGP, OSPF, and EIGRP; configure, monitor, and troubleshoot LAN/WAN protocols; set up and maintain IP/MPLS backbone network; install and configure WAN transport systems; configure and troubleshoot QOS; install and maintain network devices; and configure network services.

• Collect and analyze networking metrics; identify sub-standard network performance; report on overall health of local and deployed networks; and analyze trends and recommend improvements.

• Operate network intrusion devices and information assurance tools; research, document, and resolve outages, trouble calls, virus outbreaks, and intrusions; and identify and evaluate operational impact of outages.

• Prepare daily communication status reports; publish Communication Task Orders (CTO) and Notice to Airman (NOTAM); and develop and review technical documents (TTPs, CONOPS, engineering plans).

• Provide first-level technical support to deployed users; coordinate with external agencies for outage resolution; and act as consultant to optimize WAN transport networks.

• Develop standardized testing and cutover plans and establish testing and remote monitoring procedures.

• Perform TDY travel within CONUS as required.

Qualifications:

Required: 

• Ability to obtain an Interim Secret clearance prior to start date.

• Associates degree in related field and 3 or more years’ relevant experience; or 5 or more years’ relevant experience.

• Relevant experience:

• Must possess experience and demonstrate an understanding of Microsoft server installation, roles, active directory, storage, performance management, and maintenance.

• DoD 8570 IAT II Baseline Certification (Security+ CE or equivalent).

• CCNA or equivalent certification.

• ITIL Foundation certification within 60 days of start date.

Desired:

• Experience working in DoD, Air Force, and local base environments.

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What You Can Expect:

 

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

 

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will