Managing Consulting Engineer- Enterprise Networking, Cisco SDA

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

Job Summary

The Managing Consulting Engineer makes innovative and ingenious contributions to new solution/product design and implementation, based on understanding of applicable technology and how it can be applied to solution design, considerations of system-wide impact and business issues for clients. Provides technical expertise in analyzing client’s requirements to develop IT services offerings across multiple technology solutions that provide significant value. Supports complex engagements across multiple geographies.

What you will do:

• Lead a project team, directing coworker and client teams in solution design and development. Provide leadership in creating business cases, financial justification and solution benefit content for customer ready deliverables and presentations.

• Proactively addresses or escalates any budget issues that are identified during the project.

• Quality Assurance for SOW requests that meet triggers for size, cross brand, and complexity. Perform peer review of deliverables from other team members for technical content to ensure accuracy.

• Maintain client relationships as a trusted Technical Advisor. Serve as focal point for communications between multiple departments and clients, when necessary, using experience and judgment to communicate effectively to all parties. Recommend solutions supporting client account teams with development of proposals, quotations, and presentations.

What we expect of you:

• The ideal candidate should possess a Bachelor’s degree in business, computer science, or a related technical field and 7 years of IT Infrastructure experience, including 3 years of experience with large enterprise cross-brand projects, OR 

• 11 years total Information Technology experience, to include 7 years of IT Infrastructure experience, including 3 years of experience with large enterprise cross-brand projects. 

• The candidate must demonstrate the ability to multitask and prioritize workload under tight deadlines in a fast-paced environment. They should have proven organizational, time-management, problem-solving, and follow-up skills. They should be able to manage and escalate technical issues to the appropriate vendor support team.

• The candidate should maintain client relationships as a trusted Technical Advisor and serve as the focal point for communications between multiple departments and clients when necessary. They should take a lead technical role in reviewing and editing deliverables produced by other Engineering and Consulting teams.

• The candidate should provide technical expertise in analyzing client’s requirements to develop IT services offerings across multiple technology solutions. They should have excellent written, presentation, and verbal communication skills, including demonstrated experience presenting technology recommendations from a business perspective to internal and external clients.

• The candidate should have a history of engaging with people across levels, functions, culture, and geography, navigating interpersonal and group dynamics. They should act with diplomacy and tact and build constructive relationships with people both similar and different to themselves.

• The candidate should have a proven ability to research advanced and complex technology solutions, evaluate alternatives, make recommendations, and present materials to clients in a manner that meets clients’ needs. They should demonstrate the ability to act in a calm and productive manner when confronted with change, ambiguity, and risk, dealing constructively with problems that do not have clear solutions or outcomes.

• The candidate should have demonstrated experience applying lessons learned to unique problems and a history of reskilling on new technologies with the ability to determine benefits for clients. They must be able and willing to work beyond their regularly scheduled shift, select weekends, overtime as necessary or on occasion to meet operational needs. They should have the ability and willingness to travel as needed to other CDW locations or client sites and hold a valid U.S. driver’s license.

Preferred Qualifications:

• Previous IT Consulting Experience: Demonstrated experience in IT consulting, helping organizations implement adva