Director, Communications & PR – Consumer Communications

Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. 

Join AT&T and reimagine the communications and technologies that connect the world. Our experienced team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

The Director of Communications & PR is responsible for developing and implementing comprehensive communications programs to support AT&T’s consumer products and services such as 5G and fiber connectivity.  This position will also oversee PR strategies for Cricket Wireless to advance brand awareness in key markets. 

Key Roles and Responsibilities:

Strategic Development and Execution:

• Develop and execute comprehensive communications programs to promote growth opportunities for the Mass Markets organization.
• Create and implement communications strategies to support the Cricket Wireless brand.
• Support key executives overseeing this work, including writing speeches, social media content, and overall executive visibility planning.

Supervisory and Stakeholder Engagement:

• Manage a team of direct reports and agency partners, identifying key focus areas and growth opportunities.
• Engage with internal and external stakeholders to identify storytelling opportunities.
• Collaborate with internal teams such as employee communications, public affairs, social media, marketing, sales and retail to ensure cohesive and effective communication strategies.

Content Creation and Distribution:

• Develop, review, and distribute a variety of content, including speeches, scripts, press releases, messaging, media statements, and social media content, tailored for external and internal audiences.

Industry and Company Insight:

• Maintain a deep understanding of industry trends, company priorities, issues, and news to enhance communication planning and execution.

Problem-Solving and Analysis:

• Work on complex problems requiring detailed analysis and innovative solutions, collaborating effectively with peers across business units.

Education/Experience: Bachelor’s degree (BS/BA) desired. 10+ years of related experience.

Supervisory: Yes

Additional Experience:

• Minimum of 10 years of experience in corporate communications, public relations, journalism, or a related field.
• Extensive experience in media relations and issues management.
• Exceptional writing, editing, and organizational skills.
• Proven track record of advising senior leadership on key initiatives and providing strategic recommendations.
• Proven ability to independently manage multiple priorities in a fast-paced and deadline-driven environment.
• Demonstrated ability to independently manage multiple priorities in a fast-paced, deadline-driven environment.
• This role is ideal for a dynamic and strategic communications professional with a passion for media relations and consumer communications, looking to make a significant impact within a leading organization.

Our Director, Communications & PR – Consumer Communications Managers earn between $158,200 - $237,400. Not to mention all the other amazing rewards that working at AT&T offers. From health insurance to tuition reimbursement and paid time off to discounts on products and services just to name a few. There is a lot to be excited about around here. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 28 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mo