Director, Technical Program Management

POSITION OVERVIEWThe Director, Technical Program Management is a senior leadership role within Product Development and Operations. You will work with stakeholders and teammates to prioritize, scope, resource, and manage internal and cross-functional Security-related projects and programs to improve internal efficiencies.You will be the main liaison between the Guidewire Product Development Organization and the Cyber Security organization, facilitating a close working relationship and cooperation, overcoming occasional natural differences in their strategic objectives. In this role, you will get alignment between the Product Development, the Cloud Operations  and the Information Security organizations on specific strategic plans and objectives to ensure continuous improvement in Guidewire's Security posture.

RESPONSIBILITIES

• Manage the agreement on the Security objectives, and set the implementation plans to ensure while ensuring operational effectiveness of the Product Development and Cloud Operations teams taking into account capacity and overall business priorities
• Manage the teams in reaching the Security goals and work with the teams to overcome the challenges.
• Track and provide Executive reporting on the status of the Product Security initiatives and goals. 
• Take the lead in working with the affected cross functional organizations in the resolution of complex security vulnerabilities (Engineering, Security, IT. Legal, Communications, Customer Support, Professional Services). 
• Establish emergency response teams to remediate complex high security vulnerabilities that require "all-hands on deck" response to eliminate the threat within industry SLA: implement compensating controls, and deliver permanent fixes to customers.
• Provide required communication to Guidewire Sr Management team, and customers on status of vulnerability, plan for resolution, and if there is evidence of exploitation.
• Partner with the Security, Product Development and Cloud Operations teams to proactively identify areas of improvements for Guidewire's Security posture.  Establish the plans to implement the identified additional security controls and manage them to completion.
• You will also contribute to the maturity and effectiveness of the Program Management Organization.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Master's degree is a plus 10+ years of experience in Program Management of Software development or IT infrastructure management
• Professional Program/Project Management certifications a plus
• Strong understanding of security risk and how to mitigate them
• Excellent communication and interpersonal skills
• Crisis and escalation management experience

Be Yourself & Stay CleverAt Guidewire, we value autonomy, empowerment, and inclusivity, which is why we want each of our employees to be heard and celebrated. We’re in the business of uplifting people, so they can fulfill their goals and ambitions. So, there’s plenty of time and space for you to broaden your skills and experience.
If we've got you excited and you’re ready for a career upgrade, then we're eager to hear from you! Get in touch to learn more about the Guidewire team you’ll work with.
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About Guidewire
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 500 insurers in 38 countries, from new ventures to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.
For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.
Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, rel