Human Resources Generalist

🔷 Starting Salary:  $62,000 - $70,000 /year based on experience

🗺️ Region Assignment:  Spectrum Programs, California Market

📍 Remote-based, California State Residency Required

ChanceLight Behavioral Health, Therapy, & Education, a rapidly growing organization with a social mission to offer hope, is seeking a dynamic Human Resources Generalist to join our award-winning team and perform meaningful work in a culture that welcomes innovation, encourages creative expression, and offers limitless potential for personal and professional satisfaction!

If you're driven by organization, compliance, and fostering strong employee relations, thrive in a dynamic HR environment, and are passionate about supporting both employees and business leaders — We Should Talk! 📲

As the Human Resources Generalist, you’ll play a key role in providing day-to-day HR support and employee relations assistance for assigned employees, leaders, campuses, or business areas. You’ll serve as a trusted HR contact for questions related to policies, procedures, employee records, onboarding, HR systems, compliance tracking, ADA/accommodation processes, corrective action, performance documentation, and routine workplace concerns. With strong documentation skills, sound judgment, and a service-focused approach, you’ll partner with leaders and HR stakeholders to support consistent HR processes, identify recurring trends or process gaps, and escalate higher-risk or complex matters appropriately.

‖ Responsibilities Include:

• Serving as an HR contact for assigned employees, leaders, campuses, or business areas.

• Responding to employee and manager questions regarding HR policies, procedures, employee records, onboarding, HR systems, and general HR processes.

• Handling routine employee relations concerns, including attendance issues, policy clarification, documentation follow-up, workplace concerns, and first-level manager or employee support.

• Supporting managers with corrective action and performance documentation using established HR templates, processes, and guidance.

• Assisting with performance management follow-up, including documentation tracking, meeting preparation, and next-step coordination.

• Supporting ADA and accommodation processes by gathering information, tracking documentation, coordinating follow-up, and escalating complex or sensitive matters as appropriate.

• Conducting initial fact gathering for routine employee concerns and escalating matters requiring investigation, higher-level review, or legal guidance.

• Processing onboarding documentation, new hire information, HRIS updates, employee records, and compliance tracking.

• Maintaining accurate and confidential employee files, documentation, and HR records.

• Assisting with compliance-related tracking, reporting, acknowledgments, required training, and employment documentation.

• Supporting HR communications, policy rollouts, employee experience activities, and training coordination.

• Partnering with HR Specialist, Senior HR Generalist, HR Business Partner, Payroll, Benefits, Talent Acquisition, Compliance, and Operations teams to resolve routine HR needs.

• Identifying recurring questions, documentation gaps, process issues, and employee relations trends to share with HR leadership.

• Escalating higher-risk, multi-issue, legally sensitive, complex ADA, leader-level, or high-impact matters in accordance with established escalation standards.

• Performing other assigned duties to support HR department and organizational objectives.

‖ Qualification Required:

• High school diploma or equivalent with passage of basic skills test.

• Bachelors degree or higher in human resources, business administration or a closely related field of study preferred.

• Licensed currently or in the process of obtaining a SHRM-CP, PHR or other related HR certification preferred.

• Minimum 2-4 yr.'s prior experience working in human resources function, with a strong background in employee relations and field partnerships.

• Prior experience and/or highly knowledgeable in HRIS, onboarding, employee records, compliance tracking, policy guidance, corrective action documentation and/or performance documentation preferred.

• Prior experience in education, healthcare, behaviora