Sr. Technical Support Coordinator

Date Posted:

2026-07-09

Country:

United States of America

Location:

US-MA-ANDOVER-AN2 ~ 352 Lowell St ~ AN2 HAMPSHIRE BLDG

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

The ability to obtain and maintain a U.S. government issued security clearance is required.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Security Clearance Type:

DoD Clearance: Secret

Security Clearance Status:

Active and existing security clearance required after day 1

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. 

The Electrical Analysis - Northeast section of the Materials & Process Engineering Department is seeking an individual to fulfill the role of Sr. Technical Support Coordinator. This position will support programs and their mission of performing electrical component evaluations and root cause failure analysis.  This position requires technical support to engineers on a variety of tasks.  Tasks include data entry of engineering work, organization of laboratory task flow, maintaining part trending, producing metrics, and gathering drawings, reports, and engineering documentation.

What You Will Do

• Performing data entry to log in all incoming work for the entire section

• Administrator for our database which contains historical technical work

• Lead the Part Recovery and Trending operation

• Lead and support the Incoming Inspection process

• Coordinate transportation of hardware between labs

• Coordinate transportation of hardware back to customers

• Provide and maintain metrics

• Coordinate and track procurement requests

• Track metrology of required test equipment and provide metrics

• Participating in lab audits

• Help promote lab run rules

• Maintain an inventory of all lab equipment

• Maintain chemical inventory for the section

• Maintain an inventory of available test fixtures

• Maintain and organize recipes for our Destructive Physical Analysis process

• Maintain and organize test instructions for the section

The Sr. Technical Support Coordinator job is in Andover, MA​ and the position is onsite.

Qualifications You Must Have

• Typically requires A University Degree or equivalent
  experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years experience

• Experience in OSHA/NFPA industrial policies and regulations

• Experience in EHS, NISPOM, JAFAN and Foreign Object Elimination

Qualifications We Prefer

• Experience with spreadsheets and maintaining metrics

• Experience with working directly with engineers, technicians and leadership in an engineering lab environment in the areas of safety, security, compliance and property management

• Ability to build positive, lasting relationships with customers

• Experience with Microsoft Office tools (Excel, PowerPoint, Word)

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.

Learn More & Apply Now!

• Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

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As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several