Sr Regional Director of Critical Infrastructure

DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank’s managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve technology performance, and allow focus on core business objectives. DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX. 

DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.

The Senior Regional Director of Critical Infrastructure provides strategic and operational leadership for critical infrastructure maintenance and reliability across multiple assigned regions. This executive-level leader oversees regional teams responsible for maintaining data center infrastructure and ensuring consistent execution of preventive, corrective, and lifecycle maintenance programs across all designated DataBank facilities.

The Senior Regional Director is accountable for the development and execution of regional maintenance strategy, vendor management, contract governance, capital and operating budget planning, infrastructure risk mitigation, compliance adherence, and operational excellence. This individual partners closely with senior leadership to ensure all maintenance programs support company objectives related to uptime, reliability, safety, compliance, cost management, and long-term infrastructure planning.

This role is responsible for leading large-scale maintenance initiatives, driving standardization across regions, optimizing vendor performance, and identifying strategic opportunities to improve infrastructure resilience and reduce operational risk. The Senior Regional Director also serves as a key escalation point for critical events, major infrastructure issues, and high-impact operational decisions.

Responsibilities

•     Provide senior-level leadership, direction, and oversight for the company’s critical infrastructure maintenance operations across multiple assigned regions.

•     Lead and develop regional directors, managers, and maintenance personnel to ensure high performance, accountability, and alignment with company goals.

•     Establish and execute strategic plans to enhance the performance, reliability, scalability, and efficiency of DataBank’s maintenance programs and services.

•     Serve as a key partner to executive leadership in developing long-term maintenance strategies, lifecycle planning, and infrastructure investment priorities.

•     Oversee all regional maintenance contract bidding, vendor selection, contract negotiations, vendor performance management, and service delivery governance.

•     Ensure all preventive maintenance activities are completed across designated facilities in accordance with company standards, compliance requirements, OEM recommendations, and risk management protocols.

•     Drive consistency, standardization, and best practices across regional maintenance programs, procedures, and documentation.

•     Manage and oversee annual operating budgets and maintenance-related capital planning for assigned regions, ensuring fiscal discipline and alignment with approved financial targets.

•     Partner with the Vice President, Finance leadership, and other stakeholders on budget development, forecasting, variance management, and capital allocation strategies.

•     Lead infrastructure risk assessments across electrical, mechanical, and life safety systems, identifying end-of-life equipment, operational vulnerabilities, and replacement priorities.

•     Make strategic recommendations regarding infrastructure upgrades, lifecycle replacements, resiliency improvements, and maintenance program enhancements.

•     Oversee all break-fix and break-replace capital submissions and implementations related to infrastructure failures, performance improvements, lifecycle initiatives, and reliability enhancements within defined approval thresholds.

•     Ensure timely and accurate submission and approval of maintenance-related expense requests, repair order