Product Owner - Customer Data Program Delivery

More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

Position Summary:

The Product Owner defines, delivers, and manages the lifecycle of products in a product portfolio. Leads the product team(s) developing the product(s). This position may be involved in the funding management and budgeting processes for the products and / or portfolio.

Responsibilities:

• Defines and manages product roadmap

• Build, groom and prioritize the product backlog, continuously managing expectations with relevant stakeholders – including the senior leadership team

• Manage the sprint planning process and participate in all relevant ceremonies (reviews of prior sprints, grooming, retrospectives, etc.)

• Develop a deep contextual understanding of our customer, worker and user needs

• Gather market feedback through user interactions, focus groups, and by performing industry research to support future development

• Write detailed functional specifications, user stories and product documentation

• Collaborate with cross-functional teams of developers, designers and analysts to implement and deliver new products and features

• Collaborate with the organization on vision, strategy, decisioning, tactical execution, and measurement systems

• Communicate roadmap stages and timelines internally with key stakeholders

Required/Basic Qualifications

• Bachelor’s degree in Marketing, Computer Science, Engineering or Other Related Degree

• In addition to required degree, four (4) or more years related work experience

• In lieu of Bachelor’s degree(s) AND four (4) or more years related work experience listed above, High School/GED AND eight (8) or more years related work experience

Desired Qualifications

• Verifiable experience as a liaison between customers and technical delivery teams

• Experience completing complex technical projects.

• Expertise in guiding, mentoring, and directing software delivery teams.

• Experience prioritizing roadmaps, giving consideration to technical capabilities and constraints

• Facilitating communication among the customer, development team, and product management team

• Previous experience in a data analytics role and/or project management of a data product

• Certification in AWS cloud technology

Skills

• High level of accountability

• Outcome-focused

• Project management, planning, and team organization

• High degree of technical acumen

• Analytical thinking and a high level of comprehension

• Critical thinking and practical problem solving

Additional Preferred Qualifications

• 5 or more years working in utility industry

• Experience as a Product Analyst

• Agile Product Owner certification

• "Black Belt" Six Sigma certification

• Experience with Jira

• Experience with relevant new product or technology development experience working in a fast-paced environment

• Experience with teams developing and shipping software’’

Working Conditions:

• Hybrid – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable commute to the designated Duke Energy facility.

Specific Requirements

• Entrepreneurial with a strong inclination towards action.

• Ability to communicate complex and innovative concepts to a new product development team

• Clear passion for topics of technology products and an ability to identify possibilities to innovate

• Ability to be self-directed and to proactively anticipate problems and seek opportunities.

• Excellent communication skills including the ability to build relationships

• Understanding of the SDLC process and the ability to work in an agile environment with bi-weekly releases

• Experience operating in an environment driven by KPIs

• Experience operating in an environment driven by KPIs

Travel Requirements

5-15%

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