Strategic Solutions Sr. Manager

Yahoo serves as a trusted guide for hundreds of millions of people globally, helping them achieve their goals online through our portfolio of iconic products. For advertisers, Yahoo Advertising offers omnichannel solutions and powerful data to engage with our brands and deliver results.

Yahoo Product Solutions 

As a leader within the Solutions team for Yahoo, the Solutions Lead will lead technology activation and adoption holistically across the omnichannel DSP. In this role, the Solutions Partner will gain a deep understanding of the entire product suite along with several accounts in a category/vertical. They will be responsible for: 1) supporting new client pitches and onboarding by taking a holistic, strategic approach to leading Demand Side Platform opportunities, 2) leading data integration and data strategy discussions, 3) driving joint product roadmap discussions and accompanying workstreams for adoption, and 4) collaborating with the cross-functional teams required to successfully drive platform activation and adoption at scale.

Primary Responsibilities:

Take a holistic view of Yahoo DSP capabilities, map those to client opportunities, and drive all facets of customer platform engagements; includes project management via end-to-end projects that improve and enhance the platform, in-depth product demos, leading data integration and strategy discussions, joint product roadmap explorations, and driving platform activation and adoption across the full Yahoo programmatic technology stack.

• Client Engagements: facilitate detailed client demos, project manage new client onboarding, and support self-service product activation.
• Business Growth: Increase the stickiness and revenue of existing relationships by upselling customers on deeper, more strategic engagements – via new technology features/capabilities, additional inventory/demand, RTB/programmatic buying/selling, and connecting to private exchanges.
• Trusted Expertise: Successfully navigates all levels of the customer organization in partnership with Yahoo Sales leadership, from junior operations up through senior executives, establishing trusted relationships and serving as a subject matter expert on DSP technology.
• Flawless Execution: Ensure customer success as the clients adopt Platform technology for automated media activity across channels (CTV, mobile, video, display, linear TV, DOOH, audio, attribution, data/identity management).
• Goal Achievement: Deliver against quarterly spend targets across Yahoo DSP and deliver against product adoption goals.
• Customer Advocacy: Act as an advocate for the customer internally, driving product requests and prioritization over the customer lifecycle across the Yahoo Platform organization.
• Operational Excellence: Establish client best practices, recommend tools, and develop new processes to help the customer relationship scale; share this across the Platform Team.

Required:

• 5-10 years of experience in customer support, business leadership, and client leadership; proven success in managing a portfolio of business and driving revenue and results

• Deep understanding of advertising technology; experience driving activation and adoption across a full technology suite including CTV, video, display, mobile, identity solutions and measurement

• Excellent presentation skills with previous experience leading demos/trainings while breaking down complex, technical information

• Capable of leading strategic discussions with regard to data implementation/usage, product needs assessments, and technology requirements

• Experience working successfully within and around large organizations, agency holding companies, trading desks, and media agencies

• Manage client relationships with a sense of accountability and urgency

• Capable of operating at senior, strategic levels, but also willing to be “in the trenches” with the team to ensure executional excellence on behalf of assigned accounts

• Highly organized, voracious multi-tasker; adaptable; able work in a team-oriented, collaborative fashion

• References that include former employers, former teammates, and former client

• Willingness to travel 15%-30%

Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, co