HR Generalist

Human Resources Generalist

CommonSail Investment Group

Position Summary: The Human Resources Generalist provides day-to-day support to leaders and employees within the senior housing and healthcare industry. This role serves as a trusted resource on company policies, procedures, and employment practices, with a strong focus on employee relations, compliance, and operational HR support. The Human Resources Generalist independently manages routine HR matters and conducts low-level investigations with minimal oversight, escalating more complex issues as appropriate. This position requires sound judgment, discretion, empathy, and the ability to operate effectively in an Employee First and people-focused environment.

Required Experience for Payroll and Compensation Specialist

• Bachelor’s degree required; degree in Human Resources is preferred.
• 2–4 years of progressive human resources experience required
• Demonstrated ability to manage multiple priorities, meet deadlines, and work independently.
• Working knowledge of employee relations practices, corrective action processes, and basic employment law.
• Strong computer proficiency, including Microsoft Office applications; HRIS experience preferred.

Accountabilities and Job Duties:

Employee Relations & Leader Support

• Serves as a first point of contact for leaders and employees regarding HR policies, procedures, and employment-related questions.
• Provides guidance and coaching to leaders on performance management, corrective action, documentation, and compliance with leave of absence and accommodation requirements (including ADA).
• Provides guidance to leaders on day-to-day employee relations issues, including attendance, performance concerns, and policy interpretation.
• Supports in disciplinary actions up to and including terminations, in alignment with company policy and employment laws.

Investigations & Compliance

• Conducts low-level employee relations investigations independently, including gathering facts, interviewing parties, documenting findings, and recommending outcomes.
• Ensures investigations are handled consistently, confidentially, and in compliance with company standards and applicable laws.
• Escalates complex or sensitive matters to HR leadership as appropriate.

HR Operations & Administration

• Triages and responds to a high volume of employee and leadership inquiries using the company’s Salesforce case management system, ensuring timely, accurate, and consistent resolution.
• Administers and supports human resource policies and procedures across assigned communities or departments.
• Assists with onboarding activities, ensuring a smooth and compliant new-hire experience.
• Maintains accurate and confidential employee records and HR data related to compensation, benefits, training, recruitment, and employee status changes.
• Prepares internal employee communications with appropriate oversight.
• Supports HR Business Partners and HR leadership with projects, audits, and initiatives as needed.

Culture & Engagement

• Demonstrates a strong understanding of our 1440 company culture and Common Beliefs.
• Models professionalism, empathy, and servant leadership in all interactions.
• Supports initiatives that enhance employee engagement, retention, and workplace culture.

Skills for Success:

• Empathy: Demonstrates genuine care and respect for employees and leaders in a people-focused environment.
• Judgment & Discretion: Handles sensitive matters with professionalism and confidentiality.
• Prioritization & Multitasking: Effectively manages multiple priorities, projects, and deadlines in a fast-past environment while maintaining accuracy, responsiveness, and attention to detail.
• Communication: Strong verbal, written, and listening skills; able to explain policies clearly and professionally.
• Learning Agility: Demonstrates a willingness to learn and adapt.
• Accountability: Sets high standards for personal performance and follows through on commitments.
• Confidentiality: Maintains strict confidentiality of employee and company information at all times.

General Working Conditions:

While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboar