Administrative Assistant (Kajabi Specialist)

This is a remote position.

We’re seeking a detail-oriented and proactive Administrative Assistant to play a crucial role in our client’s coaching platform operations. In this position, you’ll be at the heart of client management and platform administration, ensuring smooth day-to-day operations and supporting business growth. You’ll work directly with the founder and marketing lead, handling a variety of tasks that keep the business running efficiently. This role offers an exciting opportunity to gain hands-on experience with leading-edge coaching tools and platforms while developing your skills in client management, digital administration, and business operations.

• Manage new client onboarding and tracking through Kajabi platform
  
• Monitor and process ongoing membership renewals to ensure client retention
  
• Upload and organize coaching recordings and notes into Kajabi
  
• Handle customer inquiries and support through dedicated email channels
  
• Perform various administrative tasks including spreadsheet management and blog updates
  
• Assist with communication between the company and external content editing services
  
• Maintain accurate and up-to-date client records
  
• Support marketing initiatives by managing content updates and distribution
  
• Collaborate with the core team to streamline processes and improve operational efficiency
  

• Proficiency in Kajabi or similar learning management systems; experience with High Level CRM is a plus
  
• Strong attention to detail and exceptional organizational skills
  
• Excellent written and verbal communication abilities in English
  
• Proactive problem-solving skills and ability to work independently
  
• Familiarity with basic office software (spreadsheets, word processing, email management)
  
• Experience in customer service or client relations preferred
  
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
  
• Passion for personal development and the coaching industry
  
• Comfortable working remotely and collaborating with a US-based team
  
• Minimum availability of 20 hours per week, with flexibility in scheduling
  

• HMO Coverage for eligible locations
  
• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job