Senior Calibration Technician (Los Angeles)

The company

Kinetic Automation is pioneering effortless modern vehicle repair. Kinetic uses proprietary AI and autonomous robotics technology to automate vehicle maintenance and simplify repair administration for body shops, car dealerships, and insurance carriers. Kinetic’s network of service hubs and intake centers ensure fast turnaround, high accuracy, and predictable costs for the rapidly growing ADAS and EV ecosystem. The company has strong financial backing from top-tier investors, including Menlo Ventures, Lux Capital, and Construct Capital. For more information, visit www.kinetic.auto. 

The role

As a Senior Calibration Technician, your objective is to ensure that the Hub delivers accurate, complete, and cost-effective ADAS calibrations for customers every day. With expert automotive and shop experience, you’ll train, lead, and manage a team of ADAS technicians, focusing them on high-quality and efficient vehicle calibration, maintenance, and repair work in accordance with the company’s technical and operational standards. You’ll update and revise calibration techniques and approaches as needed to foster a culture of continuous improvement. The Senior Calibration Technician role is designed to accelerate business growth by driving customer satisfaction, retaining and building customer relationships, and contributing to the evolution of technical offerings at Kinetic Hubs.

Responsibilities

• Operations management: oversee the team’s daily work quality and output by designing and tailoring workflows, meeting prescribed schedules, and constantly improving cycle time
• Quality control: ensure OEM-specified service procedures are followed accurately and consistently, adhering to industry best practices
• Collaboration: work with Kinetic team members and clients to understand requirements, address concerns, deliver solutions, help improve Kinetic’s AI and robotics technologies, and ensure high customer satisfaction
• Resource management: ensure efficient utilization of staff, tools, and facility space to reduce cost, improve accuracy, and maximize calibration volume
• Executive communication: write and speak clearly, concisely, and accurately to both internal and external audiences
• Team leadership: inspire, coach, and provide technical support to a team of ADAS technicians in order to reach daily operations goals, enable ongoing skill development, and encourage career growth
• Thought leadership: serve as the expert in automotive knowledge on topics including ADAS calibration, maintenance procedures, issue troubleshooting, and tooling/ equipment
• Recordkeeping: organize and store vehicle, customer, and job documentation, including photos, scan reports, and performance metrics
• Safety protocol: ensure personnel safety and facility-level OSHA compliance

Required qualifications

• 5+ years of technical / ADAS calibration experience, with a proven ability to diagnose and troubleshoot complex technical issues with modern vehicles
• In-depth knowledge of automotive technologies, as well as demonstrated skill with ADAS calibration tools, OEM and aftermarket diagnostic equipment, and electrical diagnostics/repair techniques
• Valid driver's license and ability to pass an MVR check
• Referenceable track record supporting demanding customers, developing talented team members, overcoming technical challenges, and delivering consistently against targets
• History working well in a fast-paced, dynamic environment while successfully managing multiple priorities

Ideal qualifications

• Experience with multiple OE diagnostic tools
• Experience in autobody collision repair
• Experience as a mobile technician
• Automotive-related degrees or certifications

Schedule

• Weekdays: 8 am to 6 pm
• Weekends: as needed

Benefits

• Competitive salary and incentive stock options (ISOs)
• Health, dental, vision, life, and dis