Manager, Production Engineering

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub.

We're building a more trustworthy Internet. Come join us.

Posting Open Date: June 18, 2024

Anticipated Posting Close Date*: August 18, 2024

*Job posting may close early due to the volume of applicants.

Manager, Production Engineering

The Production Engineer Manager will support, develop, and empower a team of Site Reliability Engineers (SREs) focused on platform engineering. The Cloud and Container Services team administers Fastly’s use of public cloud and delivers a reliable compute platform based on Kubernetes. The team works closely with partner teams such as Observability, Configuration Management, and Release Engineering to provide a unified experience for Fastly developers enabling them to build and manage the services our customers enjoy. We work in a high impact fast moving environment where you and the team you support can make a positive impact with our customers, products, and people.

What You'll Do

• Remove ambiguity and advocate for continuous improvement
• Mentor and provide regular feedback to engineers
• Lead a distributed team of engineers and collaborate with internal customers
• Recruit and hire engineers
• Bring a product owner attitude to set clear expectations for roadmaps and work you're doing
• High level of organization with a clear ability to prioritize, lead, budget, and deliver on time
• Employ your excellent technical and non-technical communication skills to communicate roadmaps, project progress, and design documentation

What We're Looking For

• Shown success working with teams building platforms and improving system reliability
• A clear understanding of modern SRE principles around automation, toil, MTTR, and service levels
• Experience nurturing and supporting a strong service ownership culture
• A process improvement mindset, implementing solutions to increase efficiency and scalability
• The ability to adapt and keep teams focused through shifting priorities and distractions
• Ideal candidates will have ability to periodically travel to off-site engineering gatherings

We’ll be super impressed if you have experience in any of these:

• Public clouds, containers/Kubernetes, virtualization, and configuration management
• Coding in languages such as ruby, python, or go
• Migrating physical or cloud-based workloads to new hosting platforms
• Project management with Jira
• Working with security and compliance teams to meet requirements for audits and internals security service level agreements

Work Hours:

• This position will require you to be available during core business hours. 

Work Location(s) & Travel Requirements:

• San Francisco, CA
• Denver, CO
• New York City, NY
• London, UK

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. 

Salary: 

The estimated salary range for this position is $181,220 to $226,520.

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.

Benefits:

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? 

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2024, we offer 10 paid local holid