Coordinator, FBO Operations

The Columbus Regional Airport Authority manages and operates passenger-focused John Glenn Columbus International Airport (CMH), cargo-focused Rickenbacker International Airport (LCK), and general aviation airport Bolton Field (TZR).

We are a diverse group of committed and talented professionals who show up every day to take CRAA to new heights. Although our roles are as diverse as we are – from Custodial Services to Customer Service, from Accounting to Airport Police, from HVAC to Human Resources – we have one common goal: connect Ohio with the world.

Our organization is in constant motion, moving people and cargo 365 days a year. With our core values of Accountability, Innovation and Respect guiding us, we each do our part to contribute to our organization, the aviation industry, local businesses, and the economy. We create experiences for passengers, we create opportunities for businesses, and we create economic growth for Columbus.

Trust and respect are the foundation of our culture. We invite new ideas. We encourage innovation. We are inclusive and welcoming. We are empowered to enact positive change.

Your “Take Off” will be successful by doing the following with excellence:

• Lead teams of aircraft handlers to receive, unload/load, service and depart aircraft.
• Coordinate staff and equipment to effectively and efficiently turn aircraft.
• Interact with airline customers, vendors and airport staff to coordinate critical aircraft service delivery, including catering, flight crew transportation, concierge services, aircraft handling, staff scheduling/notifications and equipment availability.
• Document flight operations post-flight reports for passenger and cargo flights, aircraft data, fueling inspections and fueling service tickets.
• Load and unload cargo aircraft, baggage and operate ground service equipment, operate passenger jet bridges, provide passenger check in, boarding and deplaning services
• Service aircraft including, aircraft marshalling, aircraft towing, air starts, ground power, lavatory, potable water and de-icing/anti-icing.
• Perform quality control/safety inspections on fueling vehicles and fuel storage systems.
• Provide fueling services to aircraft and ground equipment.
• Maintain facility and equipment cleanliness before and after operations
• Ensure that machinery and vehicles are in proper operating condition
• Maintain security awareness and hazardous materials awareness appropriate to the airport and aircraft environment. Ensures procedures are followed to maintain safe work environment and efficient operation.
• Report and documents any discrepancies and concerns to FBO management for resolution
• Operate the FBO’s Point of Sale (POS) computer system.
• Assist airport supervision with creation, maintenance and implementation of policies and training programs.

Your “Landing” will be smooth if you meet the following requirements:

• Associates degree in Aviation Administration, Business, Public Administration or a related field from an accredited college or university preferred.  Equivalent education work experience, knowledge, and skills may qualify.
• One (1) year of civil aviation operations and/or FBO line staff/ramp experience
• Possess a valid Ohio driver’s license, in good standing
• Knowledge of airline and airport operations, applicable FAA requirements,