Norterra BackLot - Team Member

The BackLot Team Member’s (BLTM) primary responsibility is providing an elevated guest experience through exceptional service and hospitality.

What You’ll Be Responsible For:
• Greet guests and make them feel comfortable by establishing a personal connection.
• Communicate promptly, courteously, and effectively with all guests, management, and fellow team members.
• Be knowledgeable about the BackLot brand, arcade equipment, and items sold to be able to answer questions, make recommendations and upsell.
• Maintain the cleanliness of the entire facility, which includes the entry way, restrooms, arcade games, bowling area etc.
• Sell/reload game cards, gift cards, merchandise, and handle guest service items.
• Sign guests up for our loyalty program and answer questions.
• Conduct redemption transactions for guests at the "Prop Dept”.
• Utilize the point of sale (POS) system to reserve bowling lanes for guests and check in/out bowling shoes including sanitization.
• Host private events throughout the building.
• Operate the popcorn popper for service.
• Thank guests for visiting as they exit.

What We Are Looking For:
• Are at least 16 years of age
• Effectively communicate, read/write in English
• Required to obtain and maintain a current food handler’s card and/or food safety certification.
• Available to work nights, weekends, and holidays.
• A professional image with an increased attention to detail, well organized and a desire to serve guests and enjoy working as part of a team.
What We’ll Be Responsible For:
We provide training that will teach you the responsibilities of the job. As long as you are professional, friendly, reliable, thrive in a fast moving environment and have the desire to provide amazing guest service, we can prepare you for the rest.
We offer:
• This is a position eligible for TIPS
• A fun work environment
• Flexible hours
• Incentive programs
• Advancement opportunities
• 401K
• Employee Discounts
• Other Great Benefits


Harkins Theatres is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

We thank all applicants in advance for their interest in this position, however only those selected for an interview will be contacted.

By applying to work for Harkins Theatres you agree to our Workplace Privacy Policy, available here