Jobs and Careers
VI
Programmatic Account Strategist
VIANTUnited Statesfull_timeVerifiedPosted 22 Nov 2024
About the role
WHAT YOU’LL DO
We have an exciting opportunity on our programmatic/self-serve DSP team here at Viant for a high impact Programmatic Account Strategist in our Dallas office. Our Programmatic Account Strategists are our trusted advisors and facilitators for our self-service customers, focused on driving adoption of our self-serve DSP platform: educating clients, supporting campaign performance making recommendations, driving account strategy and customer satisfaction, building relationships, meeting KPI’s, and working closely with our Agency Trading Desk partners.
This role requires a passion for educating customers, strong product and operational expertise, highly responsive in nature, with excellent communication and problem-solving skills. A consultative, analytical mind, not afraid taking charge of operational workflows and presenting in front of audiences/teaching clients about our DSP, including features and capabilities and new developments. Our Account Strategists work closely with their business counterparts in Sales, Operations, and Product Management to drive success for our clients.
About Viant
Viant Technology Inc. (NASDAQ: DSP) is a leader in AI-powered programmatic advertising, dedicated to driving innovation in digital marketing. Our omnichannel platform built for CTV allows marketers to plan, execute and measure their campaigns with unmatched precision and efficiency. With the launch of ViantAI, Viant is building the future of fully autonomous advertising solutions, empowering advertisers to achieve their boldest goals. Viant was recently awarded Best Demand Side Platfo
We have an exciting opportunity on our programmatic/self-serve DSP team here at Viant for a high impact Programmatic Account Strategist in our Dallas office. Our Programmatic Account Strategists are our trusted advisors and facilitators for our self-service customers, focused on driving adoption of our self-serve DSP platform: educating clients, supporting campaign performance making recommendations, driving account strategy and customer satisfaction, building relationships, meeting KPI’s, and working closely with our Agency Trading Desk partners.
This role requires a passion for educating customers, strong product and operational expertise, highly responsive in nature, with excellent communication and problem-solving skills. A consultative, analytical mind, not afraid taking charge of operational workflows and presenting in front of audiences/teaching clients about our DSP, including features and capabilities and new developments. Our Account Strategists work closely with their business counterparts in Sales, Operations, and Product Management to drive success for our clients.
THE DAY-TO-DAY
- Form close relationships with customers, becoming their trusted advisor and facilitator for programmatic media buying
- Become a Viant Cloud and Adelphic DSP expert and share that expertise with customers
- Proactively oversee and manage client campaign portfolios, controlling delivery and performance, surfacing insights, and educating customers on best practices
- Oversee campaign launches; continuously educate and train customers in order to promote trading expertise and autonomy
- Provide recommendations that drive delivery and performance; tenaciously troubleshoot and escalate technical issues
- Proactively communicate industry and Viant insights and opportunities; develop optimal strategies of media buying + data which achieve customer objectives
- Share client insights and knowledge with the rest of Viant
- Support and grow existing business; drive client satisfaction, top line revenue, and profit
- Identify ways to improve the operational effectiveness of the entire Account Management team; launch initiatives that promote scale and automation
GREAT TO HAVE
- 2-3 years of experience in a Programmatic, Account Management, Account Strategist, Technical Services, Operations role
- Solid understanding of programmatic, ad tech, self-serve DSP's, SSP’s, PMP’s
- Outstanding troubleshooting, analytical, and problem-solving skills
- Demonstrable passion for learning new technologies
- Outstanding communication, project management, and presentation skills
- Excellent organizational skills; process-oriented, yet entrepreneurial and versatile mindset
- Great energy, confidence, and passion for working in a fast-growing technology company which is helping transform the advertising industry
- Experience in Internet technologies such as HTML, SQL, JavaScript a plus
- BS/BA or equivalent; quantitatively-oriented degree a plus
- Proactively driven - self motivated
LIFE AT VIANT
- Investing in our employee’s professional growth is important to us, but so is investing in their well-being. That’s why Viant was voted one of the best places to work and some of our favorite employee benefits include fully paid health insurance, paid parental leave and unlimited PTO and more.
About Viant
Viant Technology Inc. (NASDAQ: DSP) is a leader in AI-powered programmatic advertising, dedicated to driving innovation in digital marketing. Our omnichannel platform built for CTV allows marketers to plan, execute and measure their campaigns with unmatched precision and efficiency. With the launch of ViantAI, Viant is building the future of fully autonomous advertising solutions, empowering advertisers to achieve their boldest goals. Viant was recently awarded Best Demand Side Platfo
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