Head of Enterprise Sales, Americas

Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.

• We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
• We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
• We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.

And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.

About the Role:

As the Head of Enterprise Sales, Americas, you will serve as a critical leader responsible for driving strategic revenue growth, new logo acquisition, and enterprise expansion across North America. You will own the enterprise go-to-market strategy for the Americas, lead and scale a high-performing team of enterprise sellers, and drive execution across priority verticals, with a strong emphasis on retail, commerce, and digitally mature brands.

This is a highly visible leadership role requiring executive presence, operational excellence, and a customer-obsessed mindset. You will partner cross-functionally across Marketing, Channel, Customer Success, Sales Engineering, and Product to accelerate market penetration and strengthen Bloomreach’s position as the leading commerce experience platform.

You will act as a trusted advisor to both enterprise customers and internal stakeholders, building executive relationships, influencing long-term strategy, and ensuring consistent excellence across the full enterprise sales lifecycle.

Key Responsibilities:

Enterprise Revenue Leadership 

• Define and execute a comprehensive enterprise go-to-market strategy across the Americas region.
• Own and deliver against ambitious annual and multi-year revenue targets.
• Drive new logo acquisition and strategic account expansion across key verticals.
• Identify whitespace opportunities and accelerate penetration within priority enterprise segments.

Team Leadership & Talent Development

• Recruit, develop, and retain top-tier enterprise sales talent across the region.
  Build a culture of accountability, performance excellence, and continuous improvement.
• Coach teams on complex, multi-threaded enterprise sales cycles.
• Establish clear performance expectations, pipeline discipline, and forecasting accuracy.

Strategic Enterprise Selling

• Oversee and support complex, high-value sales cycles from prospecting to close.
• Lead executive deal strategy, including pricing, negotiations, and contract structuring.
• Champion a consultative, value-based selling methodology focused on long-term customer success.
• Drive multi-product positioning and cross-sell/upsell motions across the Bloomreach portfolio.

Executive Engagement & Market Presence

• Cultivate C-level relationships with CIOs, CMOs, Chief Digital Officers, and Heads of Commerce.
• Represent Bloomreach at executive forums, industry events, and strategic customer engagements.
• Elevate Bloomreach’s brand presence across the Americas enterprise ecosystem.

Cross-Functional Alignment

• Partner closely with Marketing, Channel, Customer Success, Sales Engineering, Professional Services, and Product to ensure aligned execution.
• Collaborate on enterprise account-based strategies and vertical campaigns.
• Ensure smooth transitions from sale to implementation and long-term value realization.

Operational & Forecasting Excellence

• Drive disciplined CRM hygiene and accurate forecasting using Salesforce.
• Monitor pipeline health, conversion metrics, win rates, and deal velocity.
• Leverage data and analytics to continuously refine sales strategy and improve performance.

Strategic Planning & Adaptability

• Continuously assess market trends, competi