F139 Field Service Representative - MCGUIRE AFB, NJ (On-Site)

Date Posted:

2024-08-19

Country:

United States of America

Location:

PW125: New Jersey Remote Remote Location , Remote City, NJ, 07962 USA

Position Role Type:

Onsite

Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious.

Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.

Innovation through diversity of thought. At Pratt & Whitney, we believe diversity of thought enables creativity, innovation, and a foundation for inclusion. By fostering an inclusive culture, we accept a shared accountability and responsibility to recognize, sponsor, coach, hire and promote talent equally. We welcome our employees to be their whole - best - selves at work because trust, respect and integrity, are a part of our DNA.

At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?

***THE PREFERRED LOCATION FOR THIS POSITION IS MCGUIRE AFB IN NEW JERSEY. A SECONDARY LOCATION OF TRAVIS AFB IN CALIFORNIA WILL ALSO BE CONSIDERED. ***

What You Will Do:

The Mobility Programs Fleet Operations team is responsible for the on-wing support and monitoring of the C-17, KC-46 and C-390 fleets of military aircraft. As a member of the Mobility Programs Logistics team, the KC-46A Tanker Field Service Representative provides onsite technical guidance and assistance to the assigned Tanker engines and KC-46A aircraft operated by the United States Air Force at McGuire Air Force Base in New Jersey, with required roaming support to other KC46A base locations. This position requires the individual to work closely with the Air Force and Boeing personnel to coordinate timely assistance and resolutions to engine and engine and airframe interface technical issues that arise during daily operations.  Individual must utilize organizational and communication skills in communicating directly with the KC-46A/PW4000-94" program, Boeing on-site reps and base personnel.

Key Responsibilities:

• Evaluate maintenance and troubleshooting procedures and advise maintenance and technical personnel in the use of special tools, equipment, safety precautions, installation methods, and provide other assistance to resolve maintenance problems and improve maintenance and troubleshooting procedures; provide support to resolve technical and logistical issues involving Tanker engine operation for installed and uninstalled maintenance activities.
• Team with the USAF and Boeing to maximize engine time on wing to reduce costs while minimizing unscheduled maintenance for the maintenance crews; use self-initiative and judgment to identify problems, conduct thorough investigations where appropriate to determine root causes and coordinate solutions between P&W Customer Support Engineering, Logistics Program Management, the Air Force, and Boeing.
• Provide input for on-site performance analysis to identify performance shifts and enhance troubleshooting and flight-line maintenance, at access opportunity, review engine hardware for unique wear or distress modes.
• Obtain feedback on engine performance from the Aircraft Maintenance Office, flight-line and pilots; conduct on-the-job training for system troubleshooting and flight-line assistance.
• Individual may be required to work flexible shifts as needed to support customer schedules.

Qualifications You Must Have:                                           

• Bachelor’s Degree with 8+ years of relevant experience, or, advanced degree with 5+ years of relevant experience.
• Associate’s degree with 10+ years of relevant experience, or, 12+ years of relevant experience may be considered in lieu of 4yr degree.
• Relevant experience to include:
  • Broad technical knowledge of large commercial engine (or military equivalent such as the F117) hardware and operation with prior experience working directly with an external military or airline customer, and/or previous USAF experience.
• The ability to obtain and maintain a U.S. government issued security clearance is required.
• U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

         

Qualifications We Prefer: