Director of Residence Club

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Desert romance meets outdoor adventure. Experience timeless beauty in our adobe casitas with a backyard full of saguaro cacti, dramatic valleys and the iconic Pinnacle Peak. Discover Scottsdale’s vibrant Native American art, history and Old West lore. With the property as your adventure basecamp, explore the nearby area, including two championship golf courses a quick shuttle away. Locally inspired spa treatments, a bi-level pool and authentic Southwest cuisine set the stage for a restorative desert escape.

About the Role 
The Director of Residence Club will provide strategic leadership and operational support for all aspects of residential operations at the Four Seasons Residence Club Scottsdale and assigned properties. This role ensures that residential leaders are advocating effectively for homeowners and homeowner associations (HOAs) while representing the residential perspective in collaboration with hotel operations, Planning Committees, and developers. The ideal candidate will demonstrate a deep understanding of residential management, governing documents, local and governmental policies, and financial structures including direct and allocated expenses. 

 

Four Seasons Residence Club Scottsdale 

There are 45 two-bedroom lock-off units yielding a total of 90 keys. We have an ownership base of 1,048 who own varying number of weeks. A portion of the inventory is set aside for the rental program, which is available to owners who wish to extend their stay and external guests. Amenities include a clubhouse with library, game room, and fitness center.  There is one restaurant outlet, Ocotillo Grill, serving lunch 365 days a year as well as BBQ grilling areas for owner use.    

 

Four Seasons Residence Club Scottsdale - Director of Residences Responsibilities 

Residential Leadership / People Development 

Leadership Behaviors: 

• Residential leaders consistently demonstrate Four Seasons leadership behaviors with all stakeholders, including employees. 

• Residential leadership collaborates with resort Planning Committees to address key issues impacting HOA operations, homeowner experiences, financial results, and employee engagement. 

• Residential leadership prioritizes collaboration between resort and residential operations to address service and product concerns. 

• Leadership seeks to resolve stakeholder concerns with win-win solutions that balance diverse interests. 

• Creates an environment that fosters trust and openness for