Sr. Director, Quality Assurance

GoodRx is America’s healthcare marketplace. Each month, millions of people visit goodrx.com to find reliable health information and discounts for their healthcare — and we’ve helped people save over $60 billion since 2011. We provide prescription discounts that are accepted at more than 70,000 pharmacies in the U.S., as well as telehealth services including doctor visits and lab tests. Our services have been positively reviewed by Good Morning America, The New York Times, NBC News, AARP, and many others.
Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.
Position Overview:As the Senior Director of Quality Assurance, you'll play a pivotal leadership role in steering our QA vision and strategy. Your primary mandate will be to champion quality across all product and service lines, ensuring that our software meets the highest industry and user standards.

Key Responsibilities:

• Strategic Leadership: Define, communicate, and implement the QA vision and strategy in alignment with company objectives.
• Team Development: Lead, mentor, and expand the QA department. Promote a culture of continuous learning and innovation.
• Quality Advocacy: Establish rigorous quality assurance standards and ensure adherence across the organization.
• Process Overhaul: Continuously assess, optimize, and innovate our QA methodologies and practices.
• Cross-functional Collaboration: Act as the bridge between QA, Product, Development, and Operations, ensuring seamless integrations and timely releases.
• Automation Mastery: Spearhead the development and enhancement of automated testing strategies, maximizing efficiency and coverage.
• Performance Metrics: Develop and track KPIs related to software quality, test coverage, and defect metrics. Present data-driven insights to executive leadership.
• Resource Management: Strategically allocate and manage QA resources, including budgeting, tool selection, and external vendor relations.

Qualifications:

• Bachelor's degree in Computer Science, Engineering or a related field, or relevant work experience in technology.
• 10+ years of progressive QA experience, with at least 5 years in a senior leadership capacity.
• Comprehensive understanding of the healthcare or pharmaceutical industry is advantageous.
• Demonstrated proficiency in leading both manual and automated testing endeavors.
• Proven track record in constructing, nurturing, and directing high-performance QA teams.
• Adept analytical, organizational, and strategic thinking skills.
• Exceptional communication skills with an ability to engage and influence at all organizational levels.

Compensation decisions are determined using a variety of factors such as skill set, experience, and education or certifications. If we extend an offer for employment, we will consider all individual qualifications. Below are our salary ranges for this position based on office location:
San Francisco Office: $226,000 - $361,000Seattle & New York Office: $207,000 - $331,000Santa Monica Office: $188,000 - $301,000
GoodRx also offers additional compensation programs such as annual cash bonuses and annual equity grants for most positions as well as generous benefits. Our great benefits offerings include medical, dental, and vision insurance, 401(k) with a company match, an ESPP, unlimited vacation, 11 paid holidays, and 72 hours of sick leave. GoodRx also offers additional benefits like mental wellness and financial wellness programs, fertility benefits, supplemental life insurance for you and your dependents, company-paid short-term and long-term disability, and more!
At GoodRx, we deeply value in-person connection and collaboration and feel that is key to our company culture. GoodRx is a hybrid work environment and we ask employees to be in the office a minimum of twice a week to one of our hubs in Santa Monica, San Fransico, Seattle and New York City.
We’re committed to growing and empowering a more inclusive community within our company and industry. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel.
With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ+ communities, and Veterans to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch - we’d love