Senior Contract Coordinator - 1st Shift

Work Flexibility: Hybrid or Onsite

Shift: Mon - Fri, 8am - 4:30pm

Work flexibility: Hybrid (3 days onsite, 2 days remote)

Onsite location: 1941 Stryker Way, Portage, MI

What you will do:

The Senior Contract Coordinator will support the ProCare Client Services space through evaluation, execution, and maintenance of ProCare service contracts. Duties include service contract entry, ongoing service contract maintenance, quota credit analysis, and invoicing support.

• Complete Warranty contract/order entry for a diverse portfolio of contracts/order types
• Manage credits for Sales orders and perform contract cancellations
• Manage and execute projects related to ongoing contract management (e.g., SAP record updates, coverage/entitlement analysis, quota credit analysis and projections, and invoice dispute resolution)
• Enter a diverse portfolio of contract types with high degree of accuracy
• Verify and correct entitlement and serial number coverage
• Facilitate requests with Accounts Receivable; identify and resolve problems related to quota credit through independent analysis and consultation where appropriate
• Partner with Business Unit Sales Representatives and Operations, ProCare Client Specialists, ProCare Data Analyst, Customer, Technical, and Field Service, Flex Financial, and other internal partners
• Assist in leading month end close

What you need:

• Required
  • High School Diploma or GED
  • Three (3) years relevant work experience
• Preferred
  • Bachelor's degree in related field
  • Experience using SAP
  • Ideal candidate resides within 1 hour of this location

Travel Percentage: None

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.