Senior Program Manager, Benefits Transformation

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

We’re looking for an experienced Benefits Transformation Senior Program Manager to join our People and Culture (P&C) team. Reporting to the Director of P&C Transformation, you will work as an individual contributor to apply your expertise to architect efficient, scalable benefits processes that enhance user experience and address the needs of a global workforce. You’ll work closely with stakeholders across departments and functional leaders to execute projects that improve benefits programs and systems. If you’re passionate about transforming employee experiences and leveraging your skills to make a strategic impact, we encourage you to apply.

You will be based hybrid in our San Jose, CA, Seattle, WA or New York, NY offices (going into the office 3 times per week). You will be responsible for:

• Detailing current processes, developing new processes, and leading transformative projects aimed at achieving the strategic and financial goals of the business while preparing for the future.
• Understanding the current P&C landscape vs. the strategic direction of the organization and extracting the relevant information to support requirement definition, business design, usability design and end-user testing.

What We're Looking for (Minimum Qualifications)

• 10+ years of project management experience driving HR and/or Benefits transformation.
• Demonstrated the experience to apply in-depth knowledge on benefits and operations.
• Structure and scope complex problems, apply a range of analytical tools to develop solutions and prioritize risks.
• Experience partnering with IT groups and teams for HR tools deployment.

What Will Make You Stand Out (Preferred Qualifications)

• Experience in deploying benefits-specific vendors and tools (e.g., enrollment platforms, retirement plan tools, benefits reporting systems).
• Experience managing multiple simultaneous projects on time and within budget.
• Champion better user experience.

#LI-Hybrid #LI-AT4

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range$147,000—$210,000 USD

At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies