Senior Consultant, Revenue Cloud, USA

OSF Digital is a leading digital transformation firm with a global footprint in 30+ countries and nearly 2200 employees. Our passion is in helping businesses leverage commerce, marketing, sales, service, analytics, loyalty, and digital experience solutions. With rapidly growing, global expertise in business transformation, OSF seamlessly guides brands throughout their entire digital transformation journey. Every day, we work with the largest and most well-known firms across the globe; and every day, we create meaningful customer experiences. We believe that when we unite as one team and pursue one shared vision, that we can revolutionize how our customers work. We are built on Six Core Values: 1) One team; 2) Results Anywhere; 3) Outperform; 4) OSF Excellence; 5) Driven By Change and; 6) OSF Strong.

The Revenue Cloud Consultant role is pivotal in bridging the gap between client business processes and Salesforce solutions, with a specialized focus on Revenue Cloud (Configure, Price, Quote and Revenue Cloud Advanced) functionalities. This position requires a deep understanding of Salesforce capabilities and the ability to tailor solutions that align with client needs, ensuring seamless integration and adoption.

Responsibilities

• Engage with clients to understand their business processes and identify Salesforce and Revenue Cloud needs.
• Analyze client requirements and business challenges to recommend tailored Salesforce solutions, focusing on Revenue Cloud.
• Provide expertise on Salesforce functionality, features, and potential limitations, especially within the Revenue Cloud modules.
• Design and present Salesforce solutions to stakeholders, clearly articulating the benefits and strategic fit.
• Collaborate with Salesforce developers and other IT professionals to ensure accurate implementation of chosen solutions.
• Oversee the customization and configuration of Salesforce CPQ and RCA to meet client specifications.
• Conduct training sessions and workshops for clients to facilitate effective adoption of Salesforce and CPQ / RCA solutions.
• Provide ongoing support and advice to clients, including troubleshooting and optimization of Salesforce applications.
• Stay current with the latest Salesforce trends and innovations to provide informed recommendations.
• Document all consultancy activities, including client interactions, recommendations made, and feedback received.

Requirements

• Proven experience as a Salesforce Consultant, Business Analyst, or similar role in IT or software consulting.
• Hands-on experience with Salesforce development and documentation, particularly with Revenue Cloud.
• Familiarity with Salesforce deployment and project lifecycle management.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities, with a talent for client-facing interaction.
• Ability to translate complex technical information into understandable terms for non-technical clients.
• Strong organizational skills with the ability to manage multiple clients or projects simultaneously.

Benefits

We are a rapidly growing team of diverse individuals passionate about performance, technology, and customer satisfaction. We are a work-from-anywhere company wherein most of our staff globally work remotely! What matters to us is not “where” you wor