Head of Business Development

Head of Business Development , Pandora NAM

 

As the largest jewellery brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives. 

  

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora where you can each craft far more than just an incredible career. 

 

 

About the Team:
 

The Head of Business Development reports to the Vice President of Sales and is responsible for driving growth and development by establishing new revenue channels with national, regional, and smaller multi-brand retailers for the NAM customer portfolio. This role involves leading and executing the sales strategy to achieve sustainable growth in North America through wholesale relationships. Additionally, the position will contribute to shaping the global wholesale strategy, growth initiatives, and brand penetration.

 

As part of the Pandora sales organization, which includes both owned and wholesale channels, the Head of Business Development will collaborate with Sales Directors to identify and capitalize on national growth opportunities, creating an omnichannel presence. This role includes sourcing, contact negotiation and overseeing new account relationships.  This would include managing the onboarding processes, ensuring successful operations, commercial terms, logistics, and sales performance. The Head of Business Development will also oversee the national partnership with Disney across all channels—parks, consumer products, e-commerce, and owned operations.

 

Leading a team of Business Development Managers and Key Account Managers, the Head of Business Development will support North America and the Caribbean. This leader will be the key advocate for the wholesale strategy, overseeing all technical and procedural aspects, including sales policies, visual merchandise planning, strategic assortment planning, account and territory planning, store design, category management, and sales training. As a member of the Sales leadership team, this role is accountable for achieving wholesale and retail sales goals, including revenue, account penetration, KPIs and profit margins.

 

Your Role as Head of Business Development:

• Identify white space distribution opportunities nationally to generate incremental gains for the NAM sales organization.
• Understand the wholesale industry and create programs that appeal to new desirable channels of distribution.
• Develop commercial terms that are mutually beneficial for sustainable growth.
• Lead negotiations and the implementation of new partners into the Pandora organization.
• Understand and socialize the Pandora NAM distribution roadmap, identifying opportunities to grow the total channel.
• Contribute to global wholesale initiatives by analyzing trends, market data, and staying updated on industry and customer developments. Communicate insights on growth opportunities and trends to management, using a fact-based approach to drive performance.
• Lead communication efforts to onboard new channels, advocate for new partners, and collaborate with internal and external stakeholders. Drive best practices, define solutions, and build consensus with Sales, Marketing, Product Management, and Merchandising to achieve goals and ensure alignment with sales objectives and channel profitability.
• Develop and implement sales strategies by creating forecasts and plans based on customer needs.
• Establish operational and financial strategies by evaluating trends, setting metri