Security Professional Dispatch Patrol Retail

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

Job Description

As a Security Professional Dispatch Patrol Retail in Seattle, WA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more.

As a Dispatch Officer at a bustling retail and mall location, you will play a crucial role in monitoring and coordinating security-related activities. Your responsibilities include communicating with on-site teams, managing incident reports, and responding promptly to calls for assistance. By maintaining a strong presence and delivering exceptional customer service, you help to deter potential incidents and support a welcoming atmosphere. At Allied Universal, we value teamwork, integrity, and a people-first approach, creating an environment where your contributions truly make a difference.

Position Type: Full Time

Pay Rate: $23.25 / Hour

Job Schedule:

DayTimeMon03:00 PM - 11:00 PMTue03:00 PM - 11:00 PMWed03:00 PM - 11:00 PMThur03:00 PM - 11:00 PMSun03:00 PM - 11:00 PM

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Monitor and operate communication systems, including radios and telephones, to dispatch security-related personnel and relay information throughout the location.
• Coordinate responses to incidents and critical situations within the retail and mall environment in a calm and problem-solving manner.
• Document and maintain detailed logs of all calls, incidents, and activities as required by site-specific policies and procedures.
• Assist visitors, tenants, and employees by providing information and assistance as needed in a customer service-oriented manner.
• Communicate and collaborate with on-site Allied Universal team members to help to deter unauthorized activities and respond to emergencies.
• Follow established security-related procedures and site-specific policies while maintaining awareness of surroundings within the location.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• A Security Professional Guard Card is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Closing

Allied Universal® is an Equal Opportunity Employer.