Supervisor, Vehicle Audit Center/Bay

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and will do so once again.

But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.

The Scout brand is all about respect. Respect for the environment by developing electric vehicles with the capability to get you to any location. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. And respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute.

At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!

Overview

The Complete Vehicle “Customer” Audit Supervisor is responsible for leading and overseeing the audit processes of finished vehicles from a customer perspective to ensure compliance with quality standards and customer expectations. This role involves coordinating audit activities, identifying quality concerns, driving corrective actions with internal stakeholders, and driving continuous improvement to enhance product quality and customer satisfaction.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Audit Management:

• Plan, coordinate, and lead the complete vehicle audit processes, ensuring all audits align with customer standards and company quality objectives.
• Develop and maintain audit schedules to evaluate vehicles systematically.
• Ensure audits simulate customer experiences to identify potential issues before delivery.

Quality Control:

• Monitor and analyze audit results to identify patterns, trends, and potential quality issues.
• Collaborate with cross-functional teams (manufacturing, engineering, and design) to address and resolve non-conformances.
• Ensure corrective and preventive actions are implemented effectively to mitigate quality concerns.

Team Leadership:

• Lead and mentor a team of quality auditors, providing guidance, training, and performance feedback.
• Foster a culture of accountability, true ownership, continuous improvement, and customer focus within the team.

Customer Focus:

• Ensure all audits align with customer specifications and feedback.
• Communicate quality concerns and improvement actions to stakeholders, ensuring transparency and alignment with customer expectations.

Documentation and Reporting:

• Maintain accurate records of audit findings, corrective actions, and resolutions.
• Prepare and present audit reports to senior management, providing insights and recommendations for quality improvements.

Continuous Improvement:

• Lead initiatives to enhance audit processes, tools, and methodologies.
• Benchmark industry best practices and implement innovations to improve product quality and efficiency.

Compliance:

• Ensure all audit processes comply with applicable industry standards, regulatory requirements, and company policies.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Columbia, South Carolina. 
• The responsibilities of this role require days attendance at in-person meetings and events regularly. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Primarily based in manufacturing or audit facility.
• Requires standing and walking for extended periods during audits.

 

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

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