Account Executive of Ticket Sales
The University of Southern Mississippi is currently accepting applications for the position of Account Executive of Ticket Sales.
Position Details
Location
Hattiesburg
118 College Drive
Hattiesburg, Mississippi, 39406-0001
United States
Division
Ticket Office
Position Type
Staff
Employment Status
Full Time
Grant Funded
No
Pay Grade
N04
Posting Close Date
Open Until Filled
Special Instructions to Applicants
Applicants must be currently authorized to work in the
United States on a full-time basis without the need for visa sponsorship. The
University will not sponsor applicants for work visas (e.g., H-1B).
Job Summary
An Account Executive of Ticket Sales whose main responsibility is to call
on potential customers for season and group ticket sales for Southern Miss
sports events in order to meet individual and department-wide ticket and
revenue goals. Also assists with ticket operations duties for select sports and
Eagle Club efforts to increase memberships and promote donations.
Primary Duties and Responsibilities
- Makes at least 70 daily outbound calls to sell tickets and increase
the fan base and revenue streams through season packages, group tickets,
and ticket donations.
- Meets or exceeds predetermined daily, weekly, monthly, and overall
ticket and revenue goals for season tickets, partial ticket plans, group
tickets, and ticket donations for all six ticketed sports (football, men’s
and women’s basketball, baseball, softball, and volleyball)
- Self-prospects new season ticket and group ticket buyers to generate new leads. Works with marketing staff to develop group leads through the creation and development of themed group nights and create relationships in the organization to increase the reach and success of promotional events.
- Answers inbound sales and service calls, providing assistance and customer service to customers. Utilizes the CRM software to manage accounts, settle disputes, and analyze customer trends to further revenue and attendance.
- Works various sporting events and community events promoting Southern Miss Tickets and developing leads and selling direct to consumers. Manages setting up displays and coordinating events with festivals, events, and companies. Manages part-time and student staff at various events.
- Assists in seeking Eagle Club and Athletic Club Foundation members and increasing annual fund giving under the direction of the Eagle Club Executive Director.
- Assists with the
coordination of all game day ticket sales and game day management and
activities for football, basketball, women’s basketball, softball and
baseball and meets with clients and develops new leads as assigned by the
Director of Ticket Sales.
- Assists in the
distribution of marketing materials to businesses and individuals.
- Provides weekly updates
to include sales performance, appointment recaps and customer service
issues.
- Performs other duties as assigned.
Minimum Qualifications
Bachelor’s
degree from an accredited college or university in management, sport management,
business, marketing, or other related field. One to two years related experience and/or training in a related field.
Knowledge, Skills & Abilities
- Ability to communicate and interact effectively with members of the
public;
- Ability to establish and maintain a good rapport with university
faculty and staff, students, and the general public;
- Ability to exercise sound
judgment in making critical decisions;
- Ability to develop objectives, evaluate
effectiveness, and assess needs;
- Ability to process information logically; Skill
in managing one’s own time and the time of others;
- Skill in completing
assignments accurately and with attention to detail;
- Ability to establish goals
and objectives;
- Skill in service orientation by actively looking for ways to
help people;
- Ability to provide support for student development with a
demonstrable concern for students;
- Ability to work effectively and patiently
with students.
Preferred Qualifications