Client Support Specialist - Treasury Management

Why Stifel

Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole.

 

Let’s talk about how you can find your place here at Stifel, where success meets success.

What You'll Be Doing

The Bank Client Support Specialist is responsible for a variety of moderate to highly complex operational recurring functions to support bank and brokerage operations. Works closely with teammates and manager to achieve department goals and objectives.

What We're Looking For

• Performs a variety of work assignments, including new account activity, mobile deposits, outbound wire calls, account maintenance and lockbox), in accordance with departmental policy and
• Provides the highest quality of customer service through written and verbal communication to internal Stifel associates that require assistance from our team.
• Follows department security policies to protect client information at all times.
• Utilizes a variety of resources, systems and processes to ensure the highest level of customer service.
• Responsible for special projects as needed.

What You'll Bring

• Knowledge of principles and processes for providing superior service for internal and external clients
• Knowledge of current banking terminology, regulations and regulatory requirements.
• Ability to multi-task, prioritize and manage time effectively.
• Strong written and verbal communication skills.
• Ability to use good professional judgment to make decisions and solve problems.
• Strong organizational skills with a high degree of accuracy.
• Ability to work successfully in a team environment.

Education & Experience

• Minimum Required: High School Diploma or Equivalent
• Minimum Required: 1+ years' of client service experience
• Banking Operations and/or Retail Banking background preferred
• Level of role is flexible based on experience

Licenses & Credentials

• Minimum Required: None

Systems & Technology

• Proficient in Microsoft Excel, Word, and Outlook

About Stifel

Stifel is more than 130 years old and still thinking like a start-up.  We are a global wealth management and investment banking firm serious about innovation and fresh ideas.  Built on a simple premise of safeguarding our clients’ money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.

 

While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations.  Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more.  Let’s talk about how you can find your place here at Stifel, where success meets success.

 

At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.

 

Stifel is an Equal Opportunity Employer.