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Assistant Branch Manager
Sherwin-WilliamsGreenville, United Statesfull_timeVerifiedPosted 2 Aug 2024
About the role
The Branch Assistant Manager works with the Branch Manager to organize, plan, and implement strategies in a Sherwin-Williams Automotive Branch. This includes supporting all aspects of branch operations, including customer service, sales, marketing, merchandising, inventory, finances, and store safety. This role will assist in supervising and training store staff.
The individual selected for this role will be expected to work at Automotive Branch #9256 located at 14 Brozzini Ct, Suite D, Greenville, SC 29615
What is the Process to get Started? Step 1 – Online Application
Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/ Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners
Step 2 – Digital Interview
Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation
Step 3 – In-Store Interview
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.
At Sherwin-Williams, part of our mission is to help our employees and
The individual selected for this role will be expected to work at Automotive Branch #9256 located at 14 Brozzini Ct, Suite D, Greenville, SC 29615
- Assist in developing and implementing branch market plan based on market conditions, branch mission and financial/budget objectives
- Support business strategies to increase sales and optimize profitability
- Build and maintain knowledge of all products to ensure effective customer recommendations
- Ensure high levels of customer satisfaction through excellent service
- Verify customer orders and transactions are completed and documented accurately
- Maintain branch inventory levels
- Ensure compliance with policies and procedures including safety, loss prevention, and security
- Support employee training, development, performance management, and corrective action
- Respond to and resolve any customer and/or employee complaints
- Assist in determining staffing needs and develop work schedules
- Analyze management and financial reports, including financial ratios relative to Profit & Loss (“P&L”)
- Assist with daily bank deposits
- Must be at least eighteen 18 years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must have a valid, unrestricted Driver’s License
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Must have at least one (1) year of work experience in retail, sales, or customer service or have completed a Sherwin-Williams Development Program
- Have at least three (3) years of work experience in customer service, retail, or sales
- Have at least one (1) year of work experience in a Sherwin-Williams Automotive Branch
- Have at least one (1) year of work experience in an automotive aftermarket industry
- Have at least one (1) year of experience in leadership role(s), supervising others, or leading teams
- Have at least one (1) year of work experience using Microsoft Office products (e.g. Word, Excel, Power Point, Teams, and/or Outlook)
- Have work experience using timekeeping and/or customer relationship management ("CRM") systems
- Have an associate degree or higher in Business, Sales, or Marketing
- Willingness to relocate for future job opportunities
What is the Process to get Started? Step 1 – Online Application
Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/ Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners
Step 2 – Digital Interview
Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation
Step 3 – In-Store Interview
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.
At Sherwin-Williams, part of our mission is to help our employees and
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