Office Operations Associate

Who We AreKIPP SoCal Public Schools is a nonprofit organization that operates 20 tuition-free, open-enrollment charter public schools, within 17 Local Education Agencies (LEA), educating more than 10,000 students and supporting 8,300 alumni to and through college and beyond. Our award winning schools are part of the national KIPP (Knowledge Is Power Program) network, dedicated to meeting the needs of all learners and providing the social, emotional and academic support for success in high school, college, and life.
MissionTogether with families and communities, we create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose—college, career and beyond—so they can lead fulfilling lives and create a more just world.
What We DoAt KIPP SoCal we build trusting relationships that are strengthened by high expectations and collaboration alongside laughter and joy. We set ambitious goals and hold each other accountable for students achieving their greatest potential. We work together with each other and in partnership with families and communities in the active pursuit of a more equitable world. We do the right thing, even when it's not always comfortable standing up and speaking out against anti-blackness, racism, oppression, and injustice. We persevere through obstacles and treat failure as an opportunity to learn and grow.
You Should Apply If
You are a self-starter and have a strong attention to detail. You thrive in a fast-paced environment and love working with many internal/external stakeholders.

The Opportunity

• Internally, this role will be called Executive Operations Associate
• Reporting to the Chief of Staff, the Office Operations Associate will play a critical role supporting KIPP SoCal’s School Success Team. This role will own and coordinate several high visibility systems. Additionally, The Office Operations Associate will be a frontline representative of KIPP SoCal with key stakeholder groups.
• Please note: this will be a full time, onsite, in-person position working out of our regional office in Downtown Los Angeles.

Customer Service & Communications

• Answer KIPP SoCal’s main regional phone line and forward calls/messages 
• Assist families with enrollment inquiries and general questions about KIPP SoCal’s schools
• Engage directly with concerned parents/community members and facilitate follow-up
• Help plan and execute office-wide celebrations
• Support with regional communications as needed

Board Coordination (training provided)

• Ensure KIPP SoCal remains compliant with the Brown Act, SB 126, and other requirements
• Collaborate with school-based team members to post meeting agendas on time
• Help create and manage Board meeting logistics and materials
• Attend Board and Committee meetings & take detailed minutes  
• Update and organize KIPP SoCal’s online Board meeting & materials platform
• Respond to Board-related audit, oversight, and compliance requests 

Office Operations

• Receive, sort, scan, and distribute mail/packages
• Process invoices and checks
• Assist in sending outgoing mail/packages
• Coordinate weekly courier pick-ups/drop-offs
• Order and restock office, kitchen, and cleaning supplies
• Support overall efficiency of office use

Regional Administrative Support

• Coordinate space reservations, catering, set-up, and other logistics for offsite meetings
• Maintain accurate documentation for credit card expenses

You'll Be Qualified If You Have

• Bilingual in Spanish and English
• At least 2 years of experience in a fast-paced administrative or customer service oriented role
• Ability to maintain confidentiality and handle sensitive information with discretion
• Proactive self-starter with initiative and sound judgment.
• Proficiency with Zoom, Google Suite (Docs, Slides, Sheets). 
• Comfort learning new software and platforms quickly.
• Customer service oriented, demonstrated ability to work in a collaborative, fast paced environment
• Strong, professional written and verbal communication
• Excellent personal organization systems and attention to detail, can balance multiple tasks & deadlines
• Commitment to KIPP SoCal’s mission, purpose, and values

Joining KIPP SoCal Means the Following

• Working at an organization committed to the hard work necessary to ensure education is for liberation 
• Spending time with students and families in the best communities of LA, Compton, and San Diego
• Support and care from fellow regional team members
• Ongoing professi