As the technology firm that created the mobile world and a rich history of 145 years of building ground-breaking solutions and innovative technologies supported by 60,000+ patents, Ericsson has made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you are welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team.

Ericsson Enterprise Wireless Solutions (BEWS) is the group responsible for leading Ericsson’s Enterprise Networking and Security business. Our growing product portfolio spans across wide area networks, local area networks and enterprise security. We are the #1 global market leader in Wireless-WAN based enterprise connectivity solutions and are growing fast in enterprise Private 5G networks and Secure Access Services Edge (SASE) solutions.

How Will You Contribute to the Company?

The Senior Technical Marketing Engineer (Sr. TME) position plays a vital role within the greater product management team, driving technical strategy and customer adoption of Company solutions. Aiding our field of sales and channel professionals along with partner organizations is critical, with the objective of helping teams build and scale their knowledge of Ericsson Enterprise Wireless Solutions services, products, and technologies.

Ericsson Enterprise Wireless Solutions is in search of a TME team member will become a subject matter expect for future SD-WAN, SASE, ZTNA 5G functionality in the NetCloud service. As a SME you will be aligned with PM, R&D, SE and sales accounts team assisting in the customer journey and experience. With a goal of ensuring effective communication of new technology capabilities and applicability to customer use-cases, while also capturing valuable product feedback during the process.

What Will You Do?

This role is highly visible throughput the entire company in addition to partners and customers in the following areas.

• Reference Architectures – Creating examples of networking topology, utilizing NetCloud service features and functionality combined with best practices to support common customer use cases

• Validated Designs – Customer guides that closely align with Reference Architectures that guide our customers to best practice designs

• Product Beta Programs – Participate and help orchestrate beta programs by defining test criteria, customer qualification and early customer engagements

• Competitive Analysis – Conduct competitive analysis in the categories of functionality, performance and usability

• Development of Compelling Technology and Product Demonstrations – Determine how best to showcase CP technology in various demo environments 

• Develop Trial Process Success Criteria – Help determine as well as document the success criteria for repeatable customer proof of concepts

• Performance Testing Definition – Determine the criteria that CP solution test teams require to develop test cases and develop the field; and create customer facing content to communicate these results

• Technical Decision Maker (TDM) Presentations – Develop technical presentations used by CP and partners to educate customers

• Customer Engagements – Engage with various departments on strategic customer accounts actively in the sales process

• Create collateral describing a feature or solution behavior, configuration, and best practices

• Develop technical slide materials to serve as a foundation for training curriculum and intent on advancing customers' understanding of the product

• Competitive intelligence gathering, strategy analysis, and product teardowns

• Record and edit demos to evangelize the value differentiators of the product

• Extensively collaborate with marketing, sales, channel, support and operations teams which all have their own unique needs. A TME works each functional department providing tailored guidance

• External to the company TME will be involved in partner and customer facing presentations, executive briefings (travel, on-site and virtual), tradeshow demonstrations and possibly other speaking engagements

Qualifications

Minimum Qualifications:

• Self-starter, strong team player, that focuses on cross-functional collaboration across the company to be effective as a TME

• Confidence to present new and creative ideas to the team

• Ability to assimilate new technologies quickly and then formulate messaging, documentation and training

• Experienced in a technical marketing role with past experience to lean