Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As an Organizational Change Consultant you will sit within PNC's HR Strategy, Execution and Technology organization. You will be based in Pittsburgh, PA; Philadelphia, PA; Cleveland, OH; Columbus, OH; Birmingham, AL; Atlanta, GA; Downers Grove, IL; Raleigh, NC; Kalamazoo, MI; OR Dallas, TX. Other locations may be considered.

Job Description

• Manages planning, execution and control of Organizational Change (Org Chg) projects. Provides products and services to clients per approved engagement deliverable, schedule, cost and quality commitments.
• Helps determine client's Org Chg issues and required deliverables. Defines and manages resource needs and allocations. Ensures availability of resources.
• Develops Org Chg work / resource / quality plans, schedules and budgets. Conducts project meetings. Responsible for project tracking, analysis and management.
• Participates in preparing RFPs and SLAs. Helps manage client's Org Chg expectations, satisfaction and adherence to contract agreement.
• Monitors Org Chg project progress and results delivery. Addresses and resolves project and client problems.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Competencies

Accuracy and Attention to Detail, Consulting, Effective Communications, Managing Multiple Priorities, Organizational C